Post Office Clerk

Shoppers Drug Mart; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local retail store in Ottawa is seeking an individual for a customer service role. The position requires providing exceptional customer service, maintaining an organized checkout area, and assisting with merchandising efforts. Candidates should possess strong organization and computer skills, as well as attention to detail. This role offers competitive pay and a discount program, within a supportive and diversity-minded work environment.

Benefits

Purchase discount program

Flexible and varied schedules

Online learning opportunities

Qualifications

• Strong computer and register skills are necessary for processing transactions.
• Ability to maintain organization and a neat environment while serving customers.

Responsibilities

• Provide excellent customer service while engaging positively with all customers.
• Ensure proper merchandising and maintenance of designated areas.
• Control lottery and cash inventory while ensuring loss prevention standards.

Skills

Customer Service

Organization

Attention to Detail

Tools

Point of Sale systems

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.