Pool Attendant

Sun Peaks Grand Hotel; British Columbia; On-site; CAD 30,000 - 60,000; Part time

Job summary

A well-known mountain resort in British Columbia is seeking a dedicated Pool Attendant to enhance guest experiences in their amenities. You will be responsible for welcoming guests, maintaining a tidy pool area, enforcing safety regulations, and supporting guests throughout their visit. This role offers a competitive hourly wage and various perks, including seasonal lift passes and employee discounts. Join a passionate team committed to providing exceptional service and growing together in a vibrant work environment.

Benefits

Winter/Summer Season Lift passes

Employee Assistance Program

Dining discounts

Retail discounts

Friends and family rates

Reciprocal programs with hotels

Qualifications

• Experience in guest services with a focus on customer interaction.
• Ability to maintain professionalism and enforce hotel policies.
• Strong interpersonal skills aimed at providing exceptional guest service.

Responsibilities

• Greet guests in a welcoming manner at the pool area.
• Oversee authorized entries into pool amenities.
• Manage towel inventory for guests.
• Enforce hotel pool regulations and ensure safety checks.
• Perform hourly wellness area checks.

Skills

Experience in a customer-facing role

Professional communication

Comfortable enforcing rules

Strong interpersonal skills

Job description

Careers with Sun Peaks Grand Hotel & Conference Centre

Careers At Sun Peaks Grand Hotel

Current job opportunities are posted here as they become available.

Imagine arriving to work at a stunning slope-side hotel after lapping one of our three mountains on your Mountain Bike or the luxurious Golf course in the mountains. Do you enjoy spending your time overlooking the mountains, we are looking to bring in a Pool Attendant for the upcoming Summer. The Pool Attendant plays an integral role in the Guest Services Team, whose main objective is establishing a positive experience and being well looked after from arrival to the outdoor pool & hot tub and ensure a pleasant departure from their relaxation. This high-visibility profiled department carries a special responsibility in one of our most highly praised amenities. The Pool attendant may be stationed inside the pool entrance to a welcoming smile as guests enter through, while supporting and assisting with directions to the pool, sauna, gym, & changerooms. Pool Attendants answer general inquiries about the hotel and resort and greet each guest by name. The Pool attendant overlooks the rules as followed in the health and safety use of the amenities, support guests with complementary water and fresh towels, and lastly to ensure the space is kept in a tidy manner. This role is a great intro to the hotel hospitality industry; if this sounds like the ideal work environment, fill out an application to work, live, and play where you belong.

Compensation Information:

$19.00 per hour

Physical Requirement:

Medium: Work activities involve handling loads between 10 and 20 kg; Predominately indoor setting

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Experience in a customer-facing role with an understanding of the guest services.
• Professional communication with guests.
• Comfortable enforcing rules and hotel policies within the workplace.
• Professional, well organized and delights in providing exceptional guest service by anticipating guest needs with strong interpersonal skills.

Primary Responsibilities:

Responsible for delivering a range of guest-facing services seamlessly and professionally, including, but not limited to:

• Greet guests entering the lobby/Pool amenity area in a welcoming manner.
• Overlooking information logging of authorized guests entering the pool amenities
• Towel shelves are stocked for guests.
• Enforcing hotel pool regulations and information around liquor and food policy in the pool.
• Hourly Wellness areas checks for health and safety.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.