Policy Conversion Team Lead — Hybrid, Growth & Impact

Randstad Canada; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading staffing agency in Toronto is seeking a Team Leader for their Policy Conversion team. In this dynamic role, you will supervise a team responsible for migrating personal lines policies from legacy systems, ensuring regulatory compliance, and maintaining high standards. Key responsibilities include team management, operational oversight, and continuous process improvement. The ideal candidate has over 5 years of experience in P&C insurance and strong leadership skills. This is a hybrid position with competitive pay and opportunities for career advancement.

Benefits

Competitive Salary

Flexible hybrid schedule

Opportunities for growth

Robust training support

Qualifications

• 5+ years of proven experience in P&C Insurance (Personal Lines) and underwriting guidelines.
• Previous team lead or senior supervisory experience preferred.
• Strong working knowledge of policy administration platforms and legacy system migration.

Responsibilities

• Supervise a personal lines conversion team responsible for policy conversion activities.
• Monitor internal support queue for adherence to established SLAs.
• Review work completed by the team for accuracy and consistency.
• Onboard new team members and provide ongoing training.
• Identify and support continuous process improvements.

Skills

Leadership

Analytical skills

Communication skills

Time management

Tools

Guidewire

Job description

A leading staffing agency in Toronto is seeking a Team Leader for their Policy Conversion team. In this dynamic role, you will supervise a team responsible for migrating personal lines policies from legacy systems, ensuring regulatory compliance, and maintaining high standards. Key responsibilities include team management, operational oversight, and continuous process improvement. The ideal candidate has over 5 years of experience in P&C insurance and strong leadership skills. This is a hybrid position with competitive pay and opportunities for career advancement.