Pharmacy Manager

Walmart Canada Corp; Goderich; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail company in Goderich is seeking a Pharmacy Manager to oversee daily operations and ensure compliance with policies and regulations. The ideal candidate will lead the pharmacy team, manage inventory, and provide excellent customer service. Responsibilities include developing team members, addressing customer complaints, and ensuring an efficient workflow. Compensation ranges from $57.60 to $77.40 per hour based on experience.

Qualifications

• Valid Pharmacist License required.
• Ability to lead a team and manage pharmacy operations effectively.
• Strong customer service skills and communication abilities.

Responsibilities

• Oversee day-to-day pharmacy operations and ensure compliance.
• Lead and develop the Pharmacy and OTC teams.
• Manage inventory and ensure accurate dispensing of medications.
• Address customer complaints and provide excellent service.

Skills

Leadership

Inventory Management

Customer Service

Regulatory Compliance

Education

Pharmacist License

Job description

Position Summary

The Pharmacy Manager is responsible for all day‑to‑day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also ensure that the Pharmacy operates according to Walmart policy, professional standards, and provincial and federal regulations.

What you’ll do

Lead the Pharmacy and OTC teams, including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their execution. Develop, assess, motivate and retain team members. Promote Walmart’s brand to team members and customers. Develop a functional and collaborative relationship with the Prof Services District Manager and the Store Management team.

Operate the Pharmacy to achieve established plans and budgets. Schedule associates efficiently, conduct ongoing assessment and periodic performance reviews, and develop/executive business action plans to meet corporate goals. Create corrective action plans based on deficiencies identified in reports (P&L, FSA visits, POAs, etc.) or audits and DM visits.

Maintain accurate inventories in the Pharmacy by following Walmart OBWs/SOPs (e.g., receiving, inventory management, disposal of expired products). Address all customer complaints and resolve problems to ensure an excellent customer experience. Maintain the Pharmacy’s professional image as per Workstation Standardization and the 6S Audit. Cascade communications from the SSC to all Pharmacy associates and OTC.

Execute all programs assigned to the Pharmacy by the Prof Services team.

Establish and develop collaborative relationships with other health‑care providers within the store (clinics, Vision Centre, etc.). Ensure the Pharmacy is open and operational during posted business hours. Supervise and support the OTC manager in everyday duties and responsibilities. Ensure an excellent patient experience and locate merchandise on the sales floor.

Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.

Accept prescriptions and/or refill requests from customers, doctors, or hospitals. Ensure prescriptions are filled accurately, efficiently, and safely using established workflow models and counsel all patients on sold pharmaceutical products.

Ensure proper storage of pharmaceutical products and execute processes as per OBWs/SOPs. Operate all equipment in the pharmacy (register, computer system, etc.), protect patient privacy at all times, and follow provincial regulations. Ensure patients receive all eligible services they are entitled to (medication reviews, injections, etc.) to meet specific patient needs.

The pay range for this position is $57.60 - $77.40/hr. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Licensing – Pharmacist License (secondary optional permit in Alberta: CA_APA – Additional Prescribing Authorization)

Preferred Qualifications

No preferred qualifications are listed.

EEO Statement

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

35400 Huron Rd Rr2, Goderich, ON N7A 3X8, Canada