Position
Personal Support Worker – St. Mary’s Health
Number of Openings: 1
Division: St. Mary’s Health
Full/Part Time/Casual: Full Time
Location: Guelph
Union: SEIU
Posting Date: September 23, 2025
Closing Date: September 30, 2025
Wages: SEIU Union Wage Grid; $19.33 per hour
French Language Skill Requirement: N/A
Program: St. Mary’s Health
Notes: This posting is for a current vacancy.
POSITION SUMMARY
The Personal Support Workers – Hospital at Home Waterloo Wellington Program (PSW-HHWW) enhance the quality of life of SJHC clients by providing personal care assistance, medication reminders, physical and cognitive support, and home keeping assistance. PSW-HHWW helps clients live safely and healthily after hospital discharge and supports daily activities of living.
PSW-HHWW works cooperatively with the program Director, Managers, Clinical Educators, Program Assistants and other multidisciplinary care givers in delivering client-centered care. PSW-HHWW adheres to daily care schedules and overall care plans. Clients have recently been discharged from hospital and require support in daily care management and activities. There may be opportunities for enhanced learning and skills transfer with certain client populations.
CORE DUTIES AND RESPONSIBILITIES
- Assisting clients with daily personal care activities according to individual care plans (Bathing; Dressing/undressing; Personal hair care; Shaving/grooming; Mouth care; Preventative skin care; Bathroom activities; Feeding; Other personal hygiene tasks)
- Assisting clients with daily housekeeping activities (Light apartment housekeeping; Laundry services; Light meal preparation / safe food handling)
- Assisting clients in daily activities to maintain mental/physical health and safety (Performing safety wellness checks; Medication reminders / administration; Assisting with medical devices; Living area visual scans; Engaging clients in positive conversations; Encouraging client-directed care)
- Assisting with mobility and participation in social/recreational activities; Encouraging positive life skills
- Assisting with basic range of motion exercises; May be trained for additional tasks within scope of practice (e.g., peritoneal dialysis, hemodialysis)
- Demonstrating sensitivity to clients with cognitive, physical, or mental health challenges; Providing emotional and social support to clients and families
- Maintaining a positive, professional attitude and supporting co-workers; following care plans and program procedures
- Demonstrating ability to follow directions, be detailed-oriented, and maintain privacy and confidentiality of health records
- Participating in team meetings and quality improvement initiatives
- Maintaining compliance with corporate policies, health and safety regulations, and external standards
QUALIFICATIONS
- PSW Certificate from an accredited training institution, required
- 1-3 years PSW experience, preferred
- Member of the PSW Registry where required by SJHC contract, preferred
- Current First Aid and/or CPR Certificate, preferred
- Training in gentle persuasive/non-violent crisis prevention, an asset
- Training and experience in Medication Reminders, preferred
- Previous experience with respite care, required
- Previous experience with Dementia Care and Dementia clients, preferred
- Previous experience in community or home care setting, preferred
- Registration with HSCPOA, an asset but not required
- Ontario Driver’s License and vehicle, required
CORE COMPETENCIES
- Regularly demonstrates our mission, vision and values; supports compassionate care, diversity, quality care, knowledge sharing, and service with integrity
- Ability to work cooperatively with others and promote a healthy, inclusive work environment
- Proactively contributes to initiatives and positive change; demonstrates effective decision making
- Creative problem solving; strong team-based approach; good verbal and written communication; customer service mindset
- Positive, professional, and willing to go the extra mile; follows directions; detail oriented
- Maintains compliance with policies, procedures, health and safety regulations, and external standards
- Participates in internal and external training and quality improvement initiatives
- Maintains privacy and confidentiality of all personal health records and related systems
Equal Opportunity Note: St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all programs, practices, facilities, and team. AI is not used in recruitment processes for candidate selection. Accommodations during the recruitment process are available upon request; if you require accommodations, inform the hiring manager before the interview. French interview options can be requested through the head office.
*Refer to the collective agreement for hours of work and weekend rotation.