Personal Insurance Advisor (Non-Standard Service)

BrokerLink; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance provider in Canada is seeking a Personal Insurance Advisor to provide tailored insurance options to clients with high-risk profiles. The role involves advising clients, processing renewals, and building trusted relationships. The ideal candidate will have a strong customer focus and relevant experience in personal insurance. Benefits include a competitive compensation package, flexible health benefits, and opportunities for professional development.

Benefits

Flexible health and dental insurance benefits package

Personal Spending amount

RRSP with Company matching

Employee Share Purchase Plan

Dress for your day

Paid Time Off including 3 weeks vacation

Employee discount program

Qualifications

• Minimum 1-year Personal Insurance experience preferred.
• RIBO License preferred.
• Ability to pass a criminal background check and credit check.

Responsibilities

• Advise clients with high-risk profiles on personal insurance options.
• Service ongoing client needs and process renewals.
• Write new business and build trusted relationships.
• Prepare accurate documentation for insurers.
• Negotiate policy terms and clarify guidelines.

Skills

Strong customer focus

Analytical skills

Organizational skills

Verbal communication skills

Written communication skills

Education

High School and/or Post-Secondary Education

Tools

Epic

Job description

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Personal Insurance Advisor (Non-Standard Service) to join BrokerLink and work out of one of our Ontario offices from 9 : 00 a.m. to 5 : 00 p.m. EST, on a Permanent FT Basis.

Benefits

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails

• Advise clients with high-risk profiles on personal insurance options, conducting needs assessments and recommending tailored solutions.
• Service on-going client needs, answering inquiries, processing renewals, and conduct regular care calls to ensure continued satisfaction.
• Write new business and retain existing clients by offering expert advice and building trusted relationships.
• Quote new business through proactive outbound call initiatives, introductory letters, and walk-in consultations.
• Contact Underwriters and Adjusters to negotiate policy terms and clarify guidelines for non-standard coverage.
• Prepare accurate documentation for insurers, complete applications, issue insurance certificates, process policy changes, and review renewals.
• Stay informed on underwriting rules, market trends, and carrier guidelines specific to non-standard insurance.
• Actively participate in training initiatives and professional development.
• Participate in community marketing initiatives to promote brand presence and trust.
• Process Account Receivable activitiesand provide peer support as needed.

The Successful Candidate will have

• If you feel you have the equivalent skills, please apply
• High School and or Post-Secondary Education
• Minimum 1-year Personal Insurance experience preferred
• RIBO License preferred
• Exposure to Epic is an asset
• Strong customer focus
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• Ability to pass a criminal background check and credit check