personal assistant - office

Shine By SD Cosmetics Inc; Bedford; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

A cosmetic retail company located in Bedford is seeking an operations coordinator to oversee both in-person and remote work. Responsibilities include supervising staff, managing daily operations, and providing customer service. Candidates should have a high school diploma and 3 to 5 years of experience in a similar role, with strong skills in communication and multitasking.

Benefits

Commission

On-the-job training

Mentorship opportunities

Qualifications

• 3 years to less than 5 years of experience required.
• Ability to work independently in a fast-paced environment.
• Experience in human resources and project management is essential.

Responsibilities

• Coordinate the flow of information within the team.
• Direct and control daily operations.
• Evaluate daily operations and motivate staff.

Skills

Excellent oral communication

Excellent written communication

Ability to multitask

Attention to detail

Time management

Education

Secondary (high) school graduation certificate

Tools

Google Docs

MS Excel

MS PowerPoint

MS Word

Adobe Photoshop

Quick Books

Shopify

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience: 3 years to less than 5 years. Hybrid: Work must be completed both in person and remotely.

Work setting

• Retail/wholesale establishment/distribution centre
• Business services
• Advertising, marketing and public relations agency
• Media organization
• Shipping company or agency

Responsibilities

• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Evaluate daily operations
• Motivate staff
• Plan and organize daily operations
• Supervise other workers
• Train staff
• Train other workers
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Oversee payroll administration
• Set up and maintain manual and computerized information filing systems
• Conduct research
• Provide customer service
• Participate in retail buying, marketing and small business endeavours
• Professionalism in customer service

Experience and specialization

Computer and technology knowledge:

• Google Docs
• MS Excel
• MS PowerPoint
• MS Word
• Adobe Photoshop
• Project management software
• Social Media
• Accounting software
• MS Office
• Quick Books
• Google Drive
• LinkedIn
• Web service design
• Shopify

Photographic techniques:

• Digital photo imaging

Technical terminology:

• Business

Area of work experience:

• Human resources

Specialization or experience:

• Employee engagement

Area of specialization:

• Project management
• Business process management
• Facility management
• Payroll services
• E-commerce

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Benefits

Financial benefits:

• Commission

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities