People & Culture Coordinator Pursuit Jasper

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading tourism company in Jasper, Alberta is seeking a People & Culture Coordinator to enhance employee engagement across multiple locations. The role involves onboarding support, event coordination, and collaboration with management. Ideal candidates will have strong organizational, public speaking, and teamwork skills. This is a full-time position offering a vibrant work environment amidst the beautiful Canadian Rockies.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Access to mental health and wellness resources

Qualifications

• Proficient in HRIS and Microsoft Office Suite.
• Strong organizational skills with the ability to prioritize in a fast-paced environment.
• Energetic and motivated to create meaningful employee experiences.

Responsibilities

• Facilitate onboarding sessions and respond to inquiries.
• Create and distribute new hire newsletters.
• Assist Health & Safety team with reporting as needed.
• Manage employee engagement initiatives and events.
• Support P&C leadership on employee changes and coaching.

Skills

Human Resources experience

Organizational skills

Public speaking

Collaboration and teamwork skills

Tools

Word

Excel

PowerPoint

Outlook

HRIS

Job description

People & Culture Coordinator Pursuit Jasper

Pursuit Collection Jasper, AB is seeking a full-time People & Culture Coordinator to enhance employee engagement and experience across Pursuit’s seven hotels in Jasper, the Jasper SkyTram, Columbia Icefield and Maligne Valley. Reporting to the People & Culture Manager in Jasper, this position is essential to onboarding and serves as a primary point of contact for all team members. The ideal candidate is highly organized, adaptable, positive, with strong public speaking skills, and the ability to manage multiple responsibilities effectively. This role collaborates closely with the Banff Jasper Collection People & Culture team, Talent Team, and operational management to create a welcoming and supportive work environment.

What will be your daily pursuit? The People & Culture (P&C) Coordinator plays a key role in enhancing employee engagement and experience across Pursuit’s seven hotels in Jasper, the Jasper SkyTram, Columbia Icefield and Maligne Valley. Reporting to the P&C Manager in Jasper, this position is essential to onboarding and serves as a primary point of contact for all team members. The ideal candidate is highly organized and adaptable, with a positive attitude, strong public speaking skills, and the ability to manage multiple competing responsibilities effectively. This role collaborates closely with the Banff Jasper Collection P&C team, Talent Team, and operational management to create a welcoming and supportive work environment.

Start date: This is a full-time, year-round position beginning March 3.

Perks: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

What will you do in this job?

1. Onboarding & Employee Support:

   Lead and facilitate weekly new hire orientation sessions including schedule creation, space bookings, and attendance tracking. Assist new employees with new-hire onboarding, including responding to inquiries related to tax forms, SINs, and employment verification. Answer questions related to benefits, perks, uniforms, housing, and more. Connect employees with local resources, bus travel bookings, and respond to general inquiries and concerns related to working and living in the Rockies within a timely manner.

2. Pre-Arrival Communications:

   Create and distribute a series of new hire newsletters. Organize and facilitate a series of live Q&A town hall sessions via Teams. Send welcome emails to all new team members 10-14 days before their arrival in Jasper.

3. Administrative Support:

   Process purge requests for terminated team members. Assist the Health & Safety team with WCB reporting as needed. Produce employment confirmation letters for active and terminated employees. Create engraved nametags for Front Desk and Maintenance staff across the Jasper properties. Develop team communications for event promotions, volunteer opportunities, and P&C updates. Collaborate on newsletters, posters, and social media posts.

4. Employee Engagement & Experience:

   Develop a rolling calendar of events for the full Jasper team that are exciting and meaningful. Collaborate with operations leaders to manage all aspects of event coordination from budgeting to execution, promotions, and feedback. Manage staff Facebook pages, share local events and company updates. Administer staff recognition initiatives (e.g., Peak Awards) and manage attraction/transport bookings for staff, friends, and family. Manage the employee ski pass program and season pass program annually. Act as a key administrator of the Jasper lodging business and employee mailboxes.

5. People Operations & Policy Support:

   Collaborate with the P&C leadership team on employee change requests (transfers, wage adjustments, promotions, etc.). Create offer letters and transfer letters where required. Provide support to leaders on employee coaching in accordance with policies, procedures, and employment law. Foster strong relationships with local operations leaders and advise on P&C policies and procedures. Collaborate with marketing, benefits, payroll on projects. Work with seasonal Employee Experience Coordinators on projects to ensure a consistent employee experience.

Qualifications

• Human Resources/People & Culture experience (an asset).
• Ability to work independently and take initiative.
• Proficient in Word, Excel, PowerPoint, Outlook, and experience with HRIS.
• Strong organizational skills, with the ability to prioritize tasks in a fast-paced environment with competing priorities and deadlines.
• Energetic, positive, self-motivated, and passionate about creating meaningful employee experiences.
• Confident public speaker.
• Excellent collaboration and teamwork skills.
• Valid driver’s license and clean abstract.
• Discretion and professionalism in handling confidential information.
• Exceptional written and verbal communication skills.
• Willingness to learn and develop within the role.
• Administrative experience (an asset).
• Canva/graphic design skills (an asset).

Work environment

Beautiful location with the iconic Canadian Rockies backdrop. You’ll be working in inspiring surroundings and have the chance to explore scenery and wildlife. You’ll meet team members from around the world and participate in team events. You’ll spend your days in and around Pursuit properties. The environment is remote, tree-lined, with blue-sky days. It is a physically active role requiring walking, stairs, bending, reaching, and lifting up to 50 pounds with assistance.

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you require accommodation during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. Only applicants selected for further consideration will be contacted.