Payroll Specialist II — Growth & Mentorship (Canada)

ADP; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading payroll solutions company in Canada is looking for a Payroll Specialist II. This role involves managing payroll functions, providing expertise to clients, and mentoring new associates. The ideal candidate will have 2-4 years of client service and payroll processing experience, along with a strong understanding of ADP’s software. This position offers a collaborative environment with opportunities for training and development.

Benefits

Mental health support

Ongoing training and development

Flexible work-life balance

Global networking opportunities

Qualifications

• 2-4 years of client service experience required.
• 2-4 years of payroll processing experience across multiple provinces.
• Knowledge of year-end processes and deadlines.

Responsibilities

• Oversee payroll audits and functions for clients.
• Provide subject matter expertise and support to clients.
• Resolve client concerns and provide escalation support.
• Create training materials and conduct informational sessions.

Skills

Client service experience

Full cycle payroll processing

MS Office proficiency

Adaptability

Education

Post-Secondary education

Canadian Payroll Association (PCP) certification

Tools

ADP’s payroll software

CRM tools

Job description

A leading payroll solutions company in Canada is looking for a Payroll Specialist II. This role involves managing payroll functions, providing expertise to clients, and mentoring new associates. The ideal candidate will have 2-4 years of client service and payroll processing experience, along with a strong understanding of ADP’s software. This position offers a collaborative environment with opportunities for training and development.