Patricia Lake Bungalows Jasper AB Front Desk Agent SPRING 2025

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A cabin resort in Jasper is seeking a Front Desk Agent for the spring/summer season. Responsibilities include providing excellent customer service, handling bookings, and managing payments. This is a seasonal, full-time position with pay up to $16 per hour and benefits like free accommodation and seasonal bonuses.

Benefits

FREE on-site accommodation

Seasonal bonus opportunities

Free use of amenities and boat rentals

Monthly staff outings

Qualifications

• Strong customer service and communication skills.
• Ability to self-motivate, stay organized, and multitask.
• Ability to perform daily cash outs and work within a reservation system.

Responsibilities

• Provide excellent customer service and maintain professional phone etiquette.
• Handle daily cash-outs and process payments within a reservation system.
• Take and input bookings and manage guest reservations.

Skills

Customer service

Communication

Self-motivation

Organization

Multitasking

Professional phone demeanor

Tools

Microsoft Office

Reservation system

Job description

Overview

Patricia Lake Bungalows is a cozy cabin resort located on Patricia Lake in Jasper National Park. We are a family-owned operation offering FREE staff housing. We are seeking a Front Desk Agent for the spring/summer season.

Position

Seasonal Front Desk Agent — Mid April to Mid October. Location: Jasper, AB. Pay: Up to $16 per hour. Employment type: Temporary, Seasonal, Full-time. Shifts: Day shift and night shift.

Responsibilities

• Provide excellent customer service and maintain professional phone etiquette.
• Handle daily cash-outs and process payments within a reservation system.
• Take and input bookings and manage guest reservations.
• Coordinate with housekeeping and other hotel operations as needed.
• Operate standard computer software (Microsoft Office, email) and general computer tasks.
• Maintain composure in stressful situations and multitask effectively; ensure tasks started are completed.
• Assist guests with information about local attractions and the property amenities.
• 2-3 housekeeping shifts per week may be required.

Qualifications

• Strong customer service and communication skills.
• Ability to self-motivate, stay organized, and multitask.
• Ability to perform daily cash outs and work within a reservation system.
• Professional phone demeanor and positive attitude.
• Proficiency with Microsoft Office, email, and general computer knowledge.

Benefits

• FREE on-site accommodation.
• Seasonal bonus opportunities.
• Free use of amenities and boat rentals (on-site).
• Access to many trails from the property.
• Monthly staff outings.
• Opportunity to join a wonderful team.