Patient Service Representative, Family Medicine

Penn Highlands Healthcare; St. Marys; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider in St. Marys, Ontario, is looking for a Patient Service Representative to organize and handle business office functions. The role involves scheduling, record maintenance, and providing clerical support for medical personnel. Candidates should have a high school diploma and typing skills, with 1-2 years of medical office experience preferred. This position offers a competitive salary, professional development, and comprehensive benefits including medical, dental, and vision coverage, as well as a retirement plan.

Benefits

Competitive Compensation

Professional Development

Health & Wellness Programs

Employee Assistance Program (EAP)

Qualifications

• 1-2 years past physician office experience preferred.
• Knowledge of regulatory requirements of third party payors preferred.

Responsibilities

• Organizing and performing all business office functions within the Medical Practice.
• Receiving patients and assessing their needs.
• Scheduling and record maintenance responsibilities.

Skills

Typing skills

Microsoft Office

Clerical support

Education

High school graduate or equivalent

Tools

CPR certification

Job description

Overview

***$2,000 Sign-On/Retention Bonus for Qualified Candidates*** As a Patient Service Representative, you are responsible for organizing and performing all business office functions related to daily operation within the Medical Practice. Functions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Carries out all duties to meet patient needs such as scheduling, record maintenance, facilitating orders, answering telephones, retrieving test results, etc. Provides clerical support for medical office personnel.

Qualifications

• High school graduate or equivalent required
• 1-2 years past physician office experience preferred
• Typing/computer skills including Microsoft Office required
• CPR certification from the American Heart Association within the first year of hire in position required.
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred

What We Offer

• Competitive Compensation based on experience
• Professional Development
• Supportive and Experienced Peers

Benefits

• Medical, Dental, and Vision offered the first month after start date
• Paid Time Off
• 403(b) retirement plan with company match
• Flex Spending Account
• 25% discount on all services at Penn Highlands Healthcare facilities
• Employee Assistance Program (EAP)
• Health & Wellness Programs