Patient Care & Reimbursement Specialist

Shoppers Drug Mart; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A national pharmacy network is seeking a Patient Care Specialist in Mississauga to support patients in a healthcare program. The role requires providing expert knowledge and advocacy during the patient’s treatment journey. Candidates should have a College Diploma or University degree, with 2-3 years of relevant experience in healthcare, including customer service skills. This full-time position offers competitive salaries and benefits, enhancing patient care and ensuring service coordination.

Benefits

Competitive pay

Employee discounts

Professional training and development

Pension plans

Gym discounts

Qualifications

• 2-3 years’ experience in the healthcare or pharmaceutical industry.
• Experience in a Customer Service or Call Centre setting.
• Ability to analyze and interpret information.

Responsibilities

• Act as the single point of contact for patients in the program.
• Conduct welcome calls and gather information.
• Ensure coordination of program services for patients.

Skills

Patient advocacy

Customer service

Communication

Attention to detail

Education

College Diploma or University degree

Tools

MS Office

Customer relationship database

Job description

A national pharmacy network is seeking a Patient Care Specialist in Mississauga to support patients in a healthcare program. The role requires providing expert knowledge and advocacy during the patient’s treatment journey. Candidates should have a College Diploma or University degree, with 2-3 years of relevant experience in healthcare, including customer service skills. This full-time position offers competitive salaries and benefits, enhancing patient care and ensuring service coordination.