Parts Coordinator - Aviva AutoCare Centre

Aviva; Oakville; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading insurance provider is seeking a Parts Coordinator at their Aviva AutoCare Centre in Mississauga, Ontario. The role involves managing the ordering and inventory of automotive parts to enhance customer experiences and ensure timely repairs. The ideal candidate will have a high school diploma, 1-3 years of automotive industry experience, and strong attention to detail. This position offers a competitive salary, medical benefits, and opportunities for career development.

Benefits

Competitive salary

Medical and dental benefits

Annual bonus eligibility

Retirement savings options

Vacation package

Career development opportunities

Qualifications

• 1-3 years of experience working in the automotive industry.
• Strong accuracy and attention to detail.
• Proficiency in utilizing body shop management systems.

Responsibilities

• Order and receive all parts as indicated on the repair orders.
• Maintain proper parts inventory levels.
• Manage processing and administration of parts back-orders.

Skills

Attention to detail

Organizational skills

Communication skills

Multi-tasking ability

Problem-solving skills

Education

High school diploma or equivalent

Tools

Body shop management systems

Job description

Overview

Individually we are people, but together we are Solus Canada . Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence .

Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre , powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before .

Why Join Us

• Be part of a visionary team challenging traditional ways of working
• Work in a brand-new facility equipped with state-of-the-art tools and technology
• Enjoy a healthier, more comfortable work environment with modern amenities
• Help shape the autobody shop of the future

We are looking for a dedicated Parts Coordinator to be an integral part of the daily operations at our Aviva AutoCare Centre located in Mississauga.

In this role, you will proactively manage the process of ordering, receiving, storing, dispatching and returning parts for each repair order. You will contribute to the customer’s experience and satisfaction through ensuring the accuracy and quality of the parts received in a timely manner as outlined in the production schedule and v ehicle needs.

Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground-breaking journey together!

What You’ll Do

• Work with vendors to order and receive all parts as indicated on the repair orders confirming quality, correctness and quantity of parts received
• Accurately identify necessary parts to complete repairs in the shop
• Enter all parts and invoices into the body shop software tool
• Maintain proper parts inventory levels
• Monitor workflow of parts department ensuring work is completed
• Order parts that meet the cost and quality of standards of the automotive parts department, dealership and vehicle manufacturers
• Source new suppliers that are cost effective and have quality parts
• Manage processing and administration of parts back-orders and return-to-vendor items
• Establish and maintain good customer service relationships and exceed their expectations
• Make decisions that positively impact the site and the customer
• Maintain a clean and organized area for the automotive parts
• Promote Aviva AutoCare Centre values and goals

What You’ll Bring

• High school diploma or equivalent
• 1-3 years of experience working in automotive industry
• Strong attention to detail with high degree of accuracy
• Commit to an environment of continuous improvement
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
• Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
• Proven experience and knowledge with motor vehicle repairs
• Excellent oral and written communication skills
• Strong organizational and problem-solving skills
• Genuine curiosity and inquisitive mindset, constantly looking to make things better for customers and colleagues
• Can work to and positively contribute to our organizational culture and values

What You’ll get

• Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications
• Medical and dental benefits
• Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre
• Various retirement savings options including participation in optional group RRSP
• Competitive vacation package
• We offer exceptional career development opportunities
• We’ll support your professional development education
• Uniforms will be provided based on your role
• Clean and safe work environment, including on site showers and break room

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.

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