Part Time Sales Ambassador

RALPH LAUREN; Delta; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading global retail brand is seeking Part-Time Brand Ambassadors in Metro Vancouver to provide exceptional customer experiences that exceed expectations. Responsibilities include driving sales, engaging with customers, and supporting store initiatives. Ideal candidates should possess retail experience, strong communication skills, and the ability to work flexible schedules. The position offers a pay range of $18.5 – $23.5 per hour, along with a robust benefits package and learning opportunities.

Benefits

Robust benefits package

Above-market time off

Learning opportunities

Qualifications

• Experience in a complex, high-volume retail environment preferred.
• Strong communication skills with customers and team members.
• Ability to stand and move for extended periods.

Responsibilities

• Drive daily sales goals and support company initiatives.
• Deliver excellent customer experiences aligned with brand expectations.
• Provide feedback to management on sales opportunities.

Skills

Retail experience

Effective communication

Ability to lift up to 30 lbs

Flexible schedule

Relationship building

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Part‑Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

Essential Duties & Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology.
• Represents the customer experience expectations in store.
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion of RL core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele.
• Provides ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Workspace and Pay

Workspace Description: The pay range for this job is $18.5 – $23.5 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.

Benefits

Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.

Experience, Skills & Knowledge

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co‑workers.