Part-Time OMNI Customer Fulfillment Associate

Walmart; Nova Scotia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking an OMNI Customer Fulfillment Associate in Nova Scotia. This role involves picking, packing, and dispensing online orders while ensuring high-quality standards and adherence to safety regulations. Ideal candidates will have a commitment to customer satisfaction and a readiness to engage in continuous improvement initiatives within the fulfillment process. Starting pay is $16.65, with adjustments based on relevant experience, making it an attractive position for those interested in retail and customer service.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Efficiently picks and assembles orders from various temperature areas.
• Packs orders with attention to detail.
• Ensures the highest quality of products picked.
• Documents and labels all orders correctly.
• Optimizes tote fill while maintaining quality.
• Balances fulfillment responsibilities with customer interaction.
• Ensures strict adherence to safety and hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

Responsibilities

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e., no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, maintaining a clean and hygienic work area, immediately cleaning up all spills and debris, and ensuring all totes are clean and void of debris before packing; operates material handling equipment safely and responsibly, completing all safety pre‑inspection checks before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing or adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Pay

The minimum rate of pay for this position starts from $16.65. Rate of pay will be determined based on relevant experience.

Location

108 Starrs Rd, Yarmouth, NS B5A 2T5, Canada

Minimum Qualifications

Age – 16 or older