Part-Time Bilingual Bank Customer Advocate (EN/FR)

Canadian Tire; Sault Ste. Marie; On-site; CAD 35,000 - 45,000; Part time

Job summary

A leading retail company is seeking a Bilingual Brand Loyalty Representative in Sault Ste. Marie. The role requires fluency in English and French, with a focus on providing outstanding customer service. Responsibilities include resolving disputes, promoting brand loyalty, and handling sensitive customer interactions. Candidates should have strong investigative skills and can expect scheduled shifts mainly in the evenings and weekends.

Qualifications

• Candidates must be fluent in both English and French.
• Experience in customer service and call center is an asset.
• Ability to multi-task effectively.

Responsibilities

• Deliver outstanding World Class Customer Experiences.
• Promote customer advocacy and support the Canadian Tire Brand.
• Handle customer interactions with professionalism and diplomacy.

Skills

Fluent in English

Fluent in French

Customer Service Experience

Investigative Skills

Problem Solving

Job description

A leading retail company is seeking a Bilingual Brand Loyalty Representative in Sault Ste. Marie. The role requires fluency in English and French, with a focus on providing outstanding customer service. Responsibilities include resolving disputes, promoting brand loyalty, and handling sensitive customer interactions. Candidates should have strong investigative skills and can expect scheduled shifts mainly in the evenings and weekends.