Outbound Sales Specialist (Telecommunications) - Remote

NTT DATA; Remote; CAD 60,000 - 80,000; Full time

Job summary

A telecommunications company in Canada is seeking motivated individuals for customer care roles focusing on outbound sales. Candidates will connect with customers nationwide promoting services, ensuring customer satisfaction, and documenting interactions. A flexible work-from-home arrangement is available, with required experience in Customer Care or Sales. Competitive hourly wage and opportunities for professional growth are offered in a supportive environment.

Benefits

Salary up to $23.25/hour

Attractive compensation plans

Incremental incentive programs

Employee Purchase Plan discounts

Flexible work-from-home arrangement

Professional growth opportunities

Qualifications

• Mandatory experience in Customer Care, Retention, Inbound or Outbound Sales.
• Flexible schedule required for evenings and weekends.
• High-speed internet and secure workspace needed.

Responsibilities

• Connect with customers nationwide through outbound calls.
• Promote and recommend products and services.
• Manage call flows and ensure customer satisfaction.
• Document customer interactions accurately.

Skills

Customer Care experience

Retention skills

Sales skills

Rapport building

Computer system navigation

Job description

Employer Industry: Telecommunications Services

Why consider this job opportunity:

• Salary up to $23.25/hour for fully meeting targets
• Attractive monthly compensation plans with no minimum sales threshold
• Incremental monthly incentive programs for sales performance delivery
• Employee Purchase Plan (EPP) with material discounts after 6 months of employment
• Flexible work-from-home arrangement
• Opportunities for professional growth in a supportive and engaging environment

What to Expect (Job Responsibilities):

• Connect with customers nationwide through outbound calls for retention, sales, and services
• Promote and recommend products and services to customers
• Manage call flows, ensuring first call resolution and customer satisfaction
• Educate customers on products and services to create needs and meet financial objectives
• Document customer interactions accurately and maintain high professionalism

What is Required (Qualifications):

• Mandatory experience in Customer Care, Retention, Inbound Sales, or Outbound Sales
• Flexible schedule, including evenings and weekends
• Ability to build rapport with customers
• Proficient in navigating multiple computer systems
• High-speed internet connection (10MB or greater) and a secure workspace

How to Stand Out (Preferred Qualifications):

• Experience with remote work setups and Ethernet connections
• Familiarity with Apple or Android devices (not mandatory)

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