Ottawa Branch Operations Manager

Triumph Roofing and Sheet Metal; Ottawa; On-site; CAD 80,000 - 130,000; Full time

Job summary

A well-established construction firm is looking for an Ottawa Branch Operations Manager responsible for leading daily operations, coordinating with the Project Manager, and ensuring effective communication within the team. The ideal candidate will have extensive experience managing construction operations, strong leadership skills, and the ability to work hands-on. This full-time position offers a competitive salary and the chance to work with a stable company that has been in business for 100 years.

Benefits

Leadership role with authority

Competitive compensation

Stable long-term opportunity

Support from experienced team

Qualifications

• Experience managing construction or fabrication operations.
• Comfortable making decisions and holding others accountable.
• Able to work in a hands-on, fast-paced environment.

Responsibilities

• Oversee daily shop and field operations in Ottawa.
• Assist the Project Manager with coordinating manpower and schedules.
• Ensure crews are prepared and supported before mobilization.

Skills

People-management

Leadership experience

Planning

Communication skills

Decision-making

Job description

Overview

Location: Ottawa, ON

Job Type: Full-time, In-Person

Direct Reports: Project Manager (Ottawa), branch staff

Company: Heather & Little

About the Role

Heather & Little is seeking an Ottawa Branch Operations Manager to run the day-to-day operations of our Ottawa branch. This role is responsible for staff leadership, daily planning, and execution of work across shop and field.

This is an in-person office-based position and requires regular field and site meetings. If you are not comfortable being present, visible, and engaged with crews and projects, this role is not a fit.

The Operations Manager works closely with and provides operational direction to the Project Manager, who reports directly to this position.

Key Responsibilities

• Oversee daily shop and field operations in Ottawa
• Assist the Project Manager and oversee coordinating manpower, schedules, and work sequencing
• Work closely with the Project Manager to ensure projects are properly planned and resourced
• Ensure crews are prepared and supported before mobilization
• Identify and resolve operational issues early
• Directly manage Ottawa staff, including the Project Manager
• Set and enforce expectations for productivity, hours, and conduct
• Hold staff accountable and address performance issues promptly
• Maintain clear communication with the Operations Coordinator
• Participate in planning, coordination, and operations meetings
• Enforce safety standards and quality expectations
• Represent Heather & Little at site meetings as required

Qualifications

• Experience managing construction or fabrication operations
• Proven people-management and leadership experience
• Comfortable making decisions and holding others accountable
• Strong planning, organization, and communication skills
• Able to work in a hands-on, fast-paced environment
• Experience in architectural sheet metal, restoration, roofing, or related trades is an asset

What We Offer

• Leadership role with real responsibility and authority
• Competitive compensation based on experience
• Stable, long-term opportunity with a 100-year-old company
• Support from an experienced operations and leadership team

Compensation

• Salary Range: $80,000 – $130,000 annually (based on experience and qualifications)
• Benefits: Comprehensive health and dental coverage, paid vacation, 3 paid sick days
• Vacancy Status: New, full-time position
• AI Disclosure: Heather and Little does not use AI in candidate screening or selection

Work Location

This is an in-person position based out of our Ottawa office, with regular visits to jobsites and meetings in the field.