Order Picker

J.D. Irving, Limited; Port Hawkesbury; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local retail company is seeking an Order Picker in Port Hawkesbury, Canada. This role involves ensuring exceptional customer service while maintaining store standards and inventory management. Candidates must demonstrate strong communication skills, be able to lift heavy items, and work flexible hours including weekends. A Grade 12 diploma is an asset, and a commitment to safety is essential.

Qualifications

• Excellent communication and teamwork skills.
• Sales and customer service experience preferred.
• High attention to detail required.
• Ability to lift up to 75 lbs.
• Availability to work shifts including days, evenings, and weekends.

Responsibilities

• Provide superior customer service by greeting and assisting customers.
• Maintain inventory, replenishment, and merchandising standards.
• Attend product training and learn new products.
• Follow safety standards rigorously.
• Prepare invoices and manage inventory records.

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Ability to lift 75 lbs.

Education

Grade 12 diploma or equivalent

Job description

Overview

As an Order Picker, you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will need to learn our products and policies and seek assistance when asked a question that you are unable to answer, or you need help lifting a heavy item.

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to details
• Ability to lift 75 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset

Responsibilities

• Provide superior customer service – this includes greeting customers, providing information, completing sales, and arranging deliveries
• Maintain store standards – Inventory, Replenishment and Merchandising
• Learn about new products and attending department specific training when provided
• Work safely by following all safety standards.
• Prepare invoices, quotes, credit invoices and delivery invoices.
• Follow computerized operating system to keep inventory up to date in system if receiving new products or writing off the product through theft or damage.