Operations Supervisor - Warehouse

COMFORT SYSTEMS; Windsor; On-site; CAD 76,000 - 101,000; Full time

Job summary

A logistics management firm is seeking a skilled operations leader in Windsor to provide leadership in daily logistics activities. Responsibilities include supervising loading/unloading, ensuring operational efficiency, and conducting performance evaluations. Candidates must have 2-4 years of relevant experience, strong communication skills, and advanced proficiency in office software. This position offers a competitive salary and career growth opportunities.

Qualifications

• 2–4 years related functional experience.
• Full attendance required.
• Willingness to travel as necessary.

Responsibilities

• Establish training standards for supervisors and associates.
• Monitor attendance and productivity; provide coaching.
• Supervise logistics operations including customer service.

Skills

Strong written and oral communication

Advanced computer skills

Efficient time management

Problem-solving and independent decision making

Ability to build rapport

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Word

Excel

Outlook

PowerPoint

Job description

Opportunity Details

Schedule: Monday to Friday – Hours: 3:00 PM to 12:00 midnight and Saturday when required (hours vary depending on business needs)

Salary: $54,900 – $72,700; bonus eligible up to 12% of base for maximum performance.

Position Summary

Provide operational leadership to individual contributors and hourly workforce to ensure execution of daily tasks and activities including loading/unloading of trailers, cross‑docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly including workforce and equipment scheduling. Responsible for corrective action and disciplinary decisions up to written warning level. Involved in hiring and customer meetings as necessary.

Major Responsibilities

• Establish and sustain that all supervisors and associates are trained, competent, and understand how their work relates to customers’ business objectives.
• Communicate performance standards that are specific and measurable.
• Interview hourly associates and recommend hires.
• Monitor attendance, productivity, and other standards; provide coaching and counseling.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Supervise logistics operations including customer service, freight loading/unloading, dispatch, and documentation.
• Conduct team meetings and recommend changes to improve productivity.
• Provide relief coverage when associates utilize time‑off or are absent.
• Ensure compliance with financial policies and inventory accuracy.
• Ensure day‑to‑day safety compliance and conduct safety observations.
• Plan work assignments to use equipment effectively and maintain equipment with vendors.
• Other projects and tasks as assigned by the manager.

Qualifications

• 2–4 years related functional experience.
• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Strong written and oral communication; active listening required.
• Advanced computer skills including Word, Excel, Outlook, and PowerPoint.
• Ownership & responsibility to run the operation with urgency.
• Ability to build rapport with associates and external customers at all levels.
• Efficient time management and organizational skills.
• Problem‑solving and independent decision making.
• Drive process improvement and lead change.
• Experience with inventory management system preferred.
• Full attendance required.
• Willingness to travel as necessary, work required schedule, and complete reference verification.

Physical Requirements

• Lifting up to 25 lbs/12 kg occasionally.
• Stand, walk, sit and reach with hands and arms.
• Read, communicate verbally and in writing; remember and analyze information.
• Specific vision abilities required: close, distance, peripheral, depth perception and focus adjustment.

Penske Logistics

Penske Logistics engineers state‑of‑the‑art transportation, warehousing and freight management solutions that deliver powerful business results for market‑leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply‑chain costs. Visit Penske Logistics to learn more.

Penske is committed to the principle of equity in employment.

This posting is for an existing vacancy.

Job Details

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 1 Quality Way

Primary Location: CA-ON-Windsor

Employer: Penske Logistics Canada Ltd.

Req ID: 2600411