Operations Supervisor: Service, Safety & Profitability

Aramark; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading service provider in Kingston is seeking an Hourly Supervisor responsible for improving operational profitability while ensuring high levels of customer service, safety, and quality. The role involves supervising daily staffing, controlling production and supply costs, and leading training programs to enhance guest service. Candidates must have 3-5 years of relevant experience and the ability to meet physical demands of the job. Safety and operational standards must be upheld.

Qualifications

• 3-5 years of relevant experience required.
• Must be able to lift, bend, push, pull, and stand for extended periods.

Responsibilities

• Control labor costs by supervising daily staffing levels.
• Ensure adherence to quality and service standards.
• Audits service and quality regularly.
• Develop strategies aimed at customer satisfaction.

Skills

Customer service

Supervisory skills

Efficiency management

Job description

A leading service provider in Kingston is seeking an Hourly Supervisor responsible for improving operational profitability while ensuring high levels of customer service, safety, and quality. The role involves supervising daily staffing, controlling production and supply costs, and leading training programs to enhance guest service. Candidates must have 3-5 years of relevant experience and the ability to meet physical demands of the job. Safety and operational standards must be upheld.