Operations Supervisor

Alchemy Global Talent Solutions Ltd.; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading moving industry firm in Vancouver is seeking an Operations Supervisor to oversee day-to-day logistics and manage a team. The ideal candidate will have proven experience in the moving industry and be adept in operational planning and safety compliance. This role involves managing multiple projects and ensuring excellent service delivery for clients. Competitive compensation offered.

Qualifications

• Proven experience in the moving/relocation industry, particularly in a supervisory capacity.
• Strong operational planning and logistics coordination skills.
• Excellent leadership and team management abilities.

Responsibilities

• Overseeing day-to-day operations across multiple moving projects.
• Supervising a team of movers, drivers, and logistics coordinators.
• Ensuring compliance with safety standards and maintaining incident-free operations.

Skills

Operational planning

Logistics coordination

Team management

Knowledge of safety regulations

Communication skills

Job description

Overview

Operations Supervisor – Vancouver, BC. Supercharge operational excellence in Vancouver’s bustling moving industry with a role that blends leadership, efficiency, and teamwork, all while ensuring smooth moves for our clients commercial or household customers.

What You’ll Be Doing

• Overseeing day-to-day operations across multiple moving projects in Vancouver and the surrounding areas
• Supervising a team of movers, drivers, and logistics coordinators
• Scheduling and dispatching moving crews, vehicles, and equipment for optimal coverage
• Monitoring job progress and making on-the-fly adjustments to staffing or equipment
• Ensuring compliance with safety standards and maintaining incident-free operations
• Collaborating with moving clients to understand project requirements and establish timelines
• Performing quality checks during and after moves to maintain service excellence
• Tracking and managing inventory, moving supplies, and vehicle maintenance needs
• Training, coaching, and mentoring of moving team members to maintain performance and morale
• Resolving on-site issues, client concerns, or operational bottlenecks swiftly
• Assisting in hiring, payroll reporting, and operational record-keeping
• Generating operational reports (KPI, job costing, resource usage) for management review

What We’re Looking For

• Proven experience in the moving/relocation industry, particularly in a supervisory capacity
• Strong operational planning and logistics coordination skills
• Excellent leadership and team management abilities
• In-depth knowledge of safety regulations and procedures in moving operations
• Solid communication skills, both with clients and internal teams
• Ability to remain calm and decisive under stressful time-sensitive conditions

Interested? Reach out to Alchemy Global Talent Solutions today.