Operations Supervisor

Intelcom | Dragonfly; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Quebec is seeking an Operations Supervisor to ensure the smooth daily operations of their delivery business. The ideal candidate will have strong leadership and communication skills, thrive in a fast-paced environment, and be comfortable working in a warehouse. This role offers opportunities for growth, comprehensive insurance, and a supportive work culture focused on safety and diversity.

Benefits

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Short- and medium-term growth opportunities

Qualifications

• Resourceful and autonomous.
• Strong leadership skills.
• Comfortable working in a warehouse environment.
• Physically able to lift heavy loads.

Responsibilities

• Ensure the seamless running of our delivery business daily.
• Manage communication with employees and delivery contractors.
• Monitor key performance indicators and procedures.
• Promote and follow safe work methods.

Skills

Leadership skills

Communication skills

Problem-solving skills

Resourcefulness

Adaptability

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Your Role: At the Heart of the Chain

Why choose Intelcom and become one of our Operations Supervisor?

• You’ll get to ensure the seamless running of our delivery business day‑to‑day.
• You’ll utilise your communication and leadership skills with employees and Independent Delivery Contractors to ensure on‑time deliveries and outstanding customer experience, including managing undelivered packages and completing daily reports.
• You thrive in a fast‑paced environment with lots of action where you need to adapt very quickly to the needs of the business by making quick decisions and problem‑solving situations that will come up.
• You’ll have the opportunity to participate in the development of procedures and working methods as well as ensuring they are followed by monitoring key performance indicators.
• You are a huge fan of health and safety and will have the ability to promote and follow safe work methods and behaviours.

What do you need to be successful?

• Resourceful and autonomous.
• Curious about the transport industry.
• Strong leadership skills.
• Being comfortable to work in a warehouse environment, long standing hours and lifting heavy charges.

Warehouse – Management – Leadership – Delivery – Customer Service

Why Join Intelcom | Dragonfly?

• Short- and medium‑term growth opportunities.
• Comprehensive group insurance.
• Group RRSP program.
• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: if your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.