Operations Supervisor

Pacific Western Transportation Ltd; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading transportation company is seeking an Operations Supervisor in Edmonton. The role demands strong leadership and operational oversight in school busing and charter services. Key responsibilities include managing personnel, ensuring compliance with safety regulations, and improving operational systems. Candidates should have a background in management and transportation, preferably with supervisory experience. Bilingualism in French and English is an asset for effective communication. Competitive remuneration and benefits are offered.

Benefits

Competitive remuneration package

Comprehensive benefits

Employee recognition programs

Qualifications

• Post-secondary education with emphasis on management; or equivalent experience.
• Previous operations or transportation industry experience preferred.
• Previous supervisory experience.

Responsibilities

• Provide leadership and direction to key departments: Operations, Safety, and Training.
• Maintain awareness of current industry trends and changes.
• Investigate and initiate change to improve operations systems and procedures.
• Supervise and direct personnel.
• Ensure all routes are covered in the most equitable and efficient manner.

Skills

Leadership

Analytical problem solving

Communication skills

Organizational skills

Bilingual (French and English)

Education

Post-secondary education in management or equivalent experience

Tools

Microsoft Office

Job description

Operations Supervisor

SOUTHLAND Transportation offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package, comprehensive benefits, and employee recognition programs.

The Operations Supervisor role is a hands‑on position that requires a strong knowledge of transportation and of Edmonton and surrounding area. The primary business is school busing and some charters. The Supervisor is required to oversee the operations, safety, and training aspects of one location for the Edmonton division.

Principal Duties And Responsibilities Include

• Provide leadership and direction to key departments: Operations, Safety, and Training
• Maintain awareness of current industry trends and changes
• Investigate and initiate change to improve operations systems and procedures
• Supervise and direct personnel
• Ensure all routes are covered in the most equitable and efficient manner
• Assist with driver performance issues by supervising and supporting the training officer(s)
• Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
• Set‑up and input data for driver payroll
• Handle public and driver inquiries, hostile or complimentary, demonstrating empathy and professionalism
• Establish and maintain relationships with current and future clients
• Adhere to company Core Values, and achieve its Strategic Goals

Requirements

• Post‑secondary education with emphasis on management; or equivalent experience
• Previous operations or transportation industry experience preferred
• Previous supervisory experience
• Bilingual in French and English considered an asset
• Expertise in organizational planning and problem solving
• Knowledge of provincial and federal laws & regulations pertaining to industry requirements
• Knowledge of WCB and Occupational Health & Safety regulations
• Exceptional organizational, analytic problem solving, and diplomacy skills
• Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and tact
• Proficiency in Microsoft Office