Operations Supervisor

Pacific Western Transportation; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A transportation company in Edmonton is looking for an Operations Supervisor to oversee operations, safety, and training aspects. The successful candidate will provide leadership to key departments and maintain awareness of current industry trends. Responsibilities include investigating changes to improve operations, supervising personnel, and ensuring routes are efficiently covered. Requirements include post-secondary education, previous supervisory experience, and exceptional organizational and communication skills. Bilingualism in French and English is a plus. This role provides opportunities for growth within the company.

Benefits

Competitive remuneration package

Comprehensive benefits

Employee recognition programs

Qualifications

• Knowledge of provincial and federal laws & regulations pertaining to industry requirements.
• Exceptional organizational, analytic problem-solving, and diplomacy skills.
• Bilingual in French and English considered an asset.

Responsibilities

• Provide leadership and direction to key departments: Operations, Safety, and Training.
• Supervise and direct personnel.
• Investigate and initiate changes to improve operations.

Skills

Leadership and direction

Organizational planning

Problem solving

Communication skills

Education

Post-secondary education in management

Job description

SOUTHLAND Transportation offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package, comprehensive benefits, and employee recognition programs.

The Operations Supervisor role is a hands‑on position that requires a strong knowledge of transportation and of Edmonton and surrounding area. The primary business is school busing and some charters. The Supervisor is required to oversee the operations, safety, and training aspects of one location for the Edmonton division.

Principal Duties and Responsibilities Include:

• Provide leadership and direction to key departments: Operations, Safety, and Training
• Maintain awareness of current industry trends and changes
• Investigate and initiate change to improve operations systems and procedures
• Supervise and direct personnel
• Ensure all routes are covered in the most equitable and efficient manner
• Assist with driver performance issues by supervising and supporting the training officer(s)
• Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
• Set-up and input data for driver payroll
• Handle public and driver inquiries, hostile or complimentary, demonstrating empathy and professionalism
• Establish and maintain relationships with current and future clients
• Adhere to company Core Values, and achieve its Strategic Goals

Requirements:

• Post‑secondary education with emphasis on management; or equivalent experience
• Previous operations or transportation industry experience preferred
• Previous supervisory experience
• Bilingual in French and English considered an asset
• Expertise in organizational planning and problem solving
• Knowledge of provincial and federal laws & regulations pertaining to industry requirements
• Knowledge of WCB and Occupational Health & Safety regulations
• Exceptional organizational, analytic problem solving, and diplomacy skills
• Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and tact