Operations / Project Manager

Home Painters Toronto; Toronto; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading residential painting company in Toronto is seeking an Operations / Project Manager. This role involves overseeing multiple crews, ensuring high production standards, and maintaining customer satisfaction. Ideal candidates will have extensive experience in management and a passion for problem-solving. Flexibility in hours is essential, as the job requires commitment beyond typical office hours.

Benefits

Medical benefits after 90 days

Qualifications

• 5+ years managing multiple onsite crews in home improvement.
• 2+ years of residential or commercial painting experience.

Responsibilities

• Manage 7 to 9 crews, scheduling and production.
• Ensure team KPIs are met, including customer review ratings.

Skills

Problem Solving

Communication

Leadership

Motivation

Team Player

Tools

Infusionsoft

Google Applications

Job description

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Home Painters Toronto provided pay range

This range is provided by Home Painters Toronto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Company Profile:

• We are a multi-million dollar residential painting company located in Toronto that has been in business for over 30 years. We are one of the top entrepreneurial trades companies in the business. We are growing rapidly and need the right people to support this growth and fulfill our brand promise to our clients.
• Our purpose is to "Paint homeowners' dreams," and we want committed individuals who are passionate about that as well.
• We value teamwork, passion, hard work, gratitude, positivity, respect, and individuals committed to making a difference in homeowners' lives.
  
  
  

Job Description:

You will be responsible for managing 7 to 9 crews in the field. This includes scheduling & production of jobs by your assigned painter crews, staffing, necessary training, and monitoring hourly production. Your team’s KPIs include averaging 40+ hours of weekly production per painter, maintaining a customer review rating of 98%, and keeping gross profit margins consistent with past years.

• Flex hours starting as early as 7:30 am and ending as late as 8 pm, with some weekend work during busy seasons.
• This is NOT a typical 9 am to 5 pm job. We work until the job is completed. If predictable daily hours are essential, this role may not be suitable.
• Continuing education & training are part of the job.
  
  
  

Job Experience Required:

• 5+ years managing multiple onsite crews in the home building or home improvement industry.
• 2+ years of residential or commercial painter experience.
• Experience with online scheduling systems for job assignments.
• Ability to work in a demanding multi-task environment.
• Basic computer skills, as all jobs are managed through Infusionsoft and Google Applications.
• Valid driver’s license and access to a vehicle.
• Pass a criminal background check.
  
  
  

Job Skills Required

• Passionate about solving field problems, including client complaints, employee issues, and resolving on-site challenges.
• Excellent communication and conflict resolution skills to manage clients and trades verbally and in writing.
• Strong leadership and motivation skills to ensure team KPIs are met.
• Hands-on, lead-by-example leadership style.
• Self-starter with a pride-in-work mentality.
• Committed to continuous improvement (CANI).
• Team player.
  
  
  

Salary & Compensation:

Year 1

• $55-65k base salary based on experience and performance, with incentives to reach $70k+
• Eligibility for medical benefits after 90 days.

Year 2

• $65-70k base salary plus incentives to reach $75k+

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management
• Information Technology

Industries

• Staffing and Recruiting

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