Operations Manager

Amazon; Mississauga; On-site; CAD 75,000 - 90,000; Full time

Job summary

A global e-commerce leader is seeking an Operations Manager in Mississauga. This role involves guiding a team in a fulfillment center, improving efficiency, and ensuring customer satisfaction. Ideal candidates will have experience in employee management, flexibility in shifts, and a focus on operational excellence. Join us for career growth and impactful collaboration in a diverse workplace.

Benefits

Diversity and inclusion initiatives

Leadership training

Opportunities for growth

Qualifications

• 3+ years of employee and performance management experience.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Experience with performance metrics, lean techniques, or process improvement preferred.

Responsibilities

• Support, mentor, and motivate your team.
• Build and execute productivity plans.
• Manage projects with site-wide impact.

Skills

Employee management

Performance management

Data-driven decision making

Analytical problem-solving

Cross-functional collaboration

Flexible shift availability

Education

Bachelor’s degree or equivalent

Job description

Join Amazon’s WW Operations network and lead a team that delivers millions of packages and smiles every day. As an Operations Manager at the YYZ1 fulfillment center, you’ll be responsible for guiding both salaried and hourly employees while driving performance, safety, and quality.

This role is ideal for motivated, customer-focused individuals who want to make a direct impact. You’ll lead critical operational efforts across Amazon’s logistics chain—from first mile to last mile—while contributing to continuous improvement and customer satisfaction.

About the role: Operations Manager

As an Operations Manager, you’ll support, mentor, and motivate your team to perform at their highest level. You will be expected to build and execute productivity plans, leverage data-driven decisions, and implement analytical problem-solving strategies to improve efficiency.

This leadership position involves cross-functional collaboration with departments like Safety, Engineering, and HR. You’ll manage projects with site-wide impact, ensure teams meet customer delivery expectations, and foster a culture of safety and operational excellence.

Benefits and Salary

Amazon offers a workplace that values diversity, inclusion, and career development. Opportunities for growth, leadership training, and collaboration across multiple teams are part of this high-impact role.

📌 Job Type: Fulfillment Center Management

Requirements / Skills

• 3+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years as a full-time Amazon employee
• Ability to work flexible shifts, including nights, weekends, and holidays
• Preferred: Experience with performance metrics, lean techniques, or process improvement
• Capable of lifting up to 49 lbs and standing/walking up to 12 hours

How to Apply

If you’re ready to lead operations in a dynamic Amazon fulfillment center, apply now by clicking the button below: