Operations & Human Resources Manager

Hutcheson & Co CPA LLP; Victoria; On-site; CAD 90,000 - 130,000; Full time

Job summary

A well-established accounting firm is seeking an Operations & HR Manager to oversee HR functions and office operations in Victoria and Langford. This role requires strong communication skills, organizational abilities, and 3-5 years of experience in HR and office management. The firm offers a competitive salary of $90,000 - $130,000, a comprehensive benefits package, and opportunities for professional growth. Join a collaborative and supportive team environment where you can make a meaningful impact.

Benefits

Paid vacation of 4 weeks

Overtime banking and payout

Comprehensive extended benefits

Group RRSP with employer matching

Flexible schedule

Qualifications

• 3-5 years of experience in HR and/or office management.
• Experience in professional services is an asset.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Develop and implement recruitment strategies and manage the onboarding process.
• Liaise between staff and partners while providing guidance on policies.
• Oversee day-to-day operations of the Victoria and Langford offices.
• Administer employee benefits and maintain related documentation.
• Coordinate with building management for maintaining office environment.

Skills

Communication skills

Organizational skills

Problem-solving skills

Independent work

Collaboration skills

Proficiency in Microsoft Office

Education

Post-secondary education in Human Resources, Business Administration, Operations Management

Job description

About Us

Hutcheson & Co Chartered Professional Accountants LLP (Hutcheson & Co) is a well-established accounting firm dedicated to providing high-quality accounting, assurance, tax, and business advisory services to a diverse range of clients. We pride ourselves on our collaborative team environment, client-first approach, and commitment to professional excellence.

As we continue to grow, we are seeking an Operations & HR Manager to support our people and ensure our office operates smoothly and efficiently. This role blends human resources expertise with operational leadership to help us maintain a supportive, productive, and well-managed workplace.

This is an exciting opportunity to make a meaningful impact in a respected and growing accounting firm. As the Operations & HR Manager, you will help shape employee experience and ensure the smooth operation of our office. Join a team that values professionalism, collaboration and excellence in serving our clients.

Position Overview

This role is responsible for both human resources management and office operations at Hutcheson & Co. This dual role ensures our employees have a positive and supportive experience while the firm runs with operational efficiency. The ideal candidate is proactive, detail-oriented, and able to balance strategic HR initiatives with the practical needs of a professional services firm.

Key Responsibilities

Human Resources Duties

• Recruitment & Onboarding: Develop and implement recruitment strategies, manage postings, screen applications, coordinate interviews, and oversee the onboarding process.
• Employee Relations: Act as a trusted liaison between staff and partners; provide guidance on policies, mediate conflicts, and foster a positive and professional workplace culture.
• Compensation & Benefits: Administer employee benefit programs, support compensation processes, and maintain accurate pay-related documentation.
• Performance Management: Support performance evaluation processes, track development goals, and administer professional development program.
• Compliance & Records: Ensure compliance with employment legislation, maintain accurate employee records, and manage HR-related documentation.

Operations Duties

• Office Operations: Oversee day-to-day operations of the Victoria and Langford offices, including supplies, equipment, and overall workplace organization. Manage and coordinate the work of reception and other administration-based employees.
• Vendor & Facility Management: Coordinate with building management and vendors to maintain a safe and efficient office environment.
• Information Technology Management: Maintain asset management records of computer equipment and liaise with approved IT-management vendors for the acquisition, disposal and maintenance of hardware and software.
• Administrative Support: Manage general administrative requests, correspondence, and assist partners and staff with office initiatives including meeting and event coordination.
• Tax Return Assembly: Following established procedures, gather, organize, review for completeness and compile all necessary paper and electronic documents to file client tax returns.

Special Working Conditions

As a tax-focused accounting firm, this role will benefit from overtime accrual and payout during the “tax season” – a period inclusive of March and April where employees are expected and required to work overtime.

Required Skills & Qualifications

• Strong communication, interpersonal, and conflict-resolution skills to work effectively with staff and partners.
• Excellent organizational skills and attention to detail to manage multiple priorities.
• Proven problem-solving abilities with a solutions-oriented mindset.
• Ability to work independently while also fostering collaboration within the firm.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with internal client-focused systems and HR systems is an asset.
• Post-secondary education in Human Resources, Business Administration, Operations Management or related field preferred.
• 3–5 years of experience in HR and/or office management; experience in professional services (e.g., accounting, law, consulting) considered an asset.

Compensation & Benefits

At Hutcheson & Co, we recognize that our people are our greatest asset. We offer a comprehensive compensation and benefits package, including:

• The range for this position is $90,000 - $130,000. The Firm expects to hire around the 25th percentile depending on candidate experience.
• Paid vacation of 4 weeks per year.
• Overtime banking and payout.
• Comprehensive extended benefits coverage including dental, health, AD&D, long term disability and life insurance (after waiting period).
• Group RRSP with employer matching (after waiting period).
• A collaborative and supportive team environment with opportunities to grow your career in line with firm growth.
• Flexible schedule: this role is primarily on-site (downtown Victoria) though travel to the Langford office will be a regular occurrence. Our employees benefit from a flexible daily schedule.

How to Apply

To apply, please email [e-mail] a one-page cover letter outlining your interest in the role and relevant experience, along with a resume of no more than two pages.