Operations & Admin Manager — Growth & People Leadership

National Bank of Canada; Victoria; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Victoria seeks a Manager for Administration and Operations Support. This role involves overseeing daily operations, managing HR for over 20 associates, and ensuring compliance with procedures. Successful candidates will have a Bachelor's degree or equivalent experience, strong financial expertise, and excellent communication skills. The institution offers a competitive benefits package, including health and wellness programs, a generous pension plan, and opportunities for community involvement.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Telemedicine service

Virtual sleep clinic

Employee and Family Assistance Program

Preferential banking services

Responsibilities

• Oversee daily branch operations related to financial transactions.
• Manage HR for 20+ associates, including performance evaluations.
• Ensure compliance with administrative procedures and policies.
• Perform follow-ups as recommended by Internal Audit.
• Maintain quality work environment and monitor branch budgets.
• Encourage positive morale within the branch.
• Provide administrative support to Regional Managers.

Skills

Financial expertise

Coaching and staff training

Leadership

Communication skills

Proficient in Word, Excel, PowerPoint, and Outlook

Education

Bachelor's degree related to the sector or 5 years of relevant experience

Job description

A leading financial institution in Victoria seeks a Manager for Administration and Operations Support. This role involves overseeing daily operations, managing HR for over 20 associates, and ensuring compliance with procedures. Successful candidates will have a Bachelor's degree or equivalent experience, strong financial expertise, and excellent communication skills. The institution offers a competitive benefits package, including health and wellness programs, a generous pension plan, and opportunities for community involvement.