On-site Field Service Engineer — Inkjet Printer Pro

Agfa-Gevaert; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global leader in pre-press solutions is seeking a Field Service Technician in Montreal to manage accounts receivable by providing hardware and software maintenance for their products. Responsibilities include installation, repair, preventive maintenance, and documentation of service calls. Candidates should have a degree in electronic technology and excellent communication skills. Experience with remote diagnostic software is a plus.

Qualifications

• Experience with remote diagnostic software is a plus.
• Motivated person who can work without supervision.

Responsibilities

• Install and repair Agfa products while ensuring safety at customer sites.
• Perform preventive maintenance and document service calls.
• Order parts and maintain diagnostic equipment readiness.
• Promote Agfa offers and ensure client satisfaction.

Skills

Excellent communication skills

Analytical and problem-solving skills

Good knowledge of Graphic Communications

Experience working directly with clients

Education

Related degree in electronic technology or equivalent

Job description

A global leader in pre-press solutions is seeking a Field Service Technician in Montreal to manage accounts receivable by providing hardware and software maintenance for their products. Responsibilities include installation, repair, preventive maintenance, and documentation of service calls. Candidates should have a degree in electronic technology and excellent communication skills. Experience with remote diagnostic software is a plus.