OMNI Customer Fulfillment Associate (LC)

Walmart Canada; Sydney; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail corporation seeks a dedicated associate for their online grocery delivery service in Sydney, Canada. This entry-level full-time position involves picking and packing orders while ensuring quality and adhering to safety standards. Candidates must be at least 18 years old, with a focus on attention to detail and efficient order management. The role also emphasizes hygiene and the ability to handle varying work assignments. Join a company that values improvement and customer satisfaction.

Qualifications

• Must be 18 years or older.
• Ability to work efficiently in various temperature environments.
• Attention to detail when packing orders.

Responsibilities

• Pick and assemble orders accurately from various temperature areas.
• Pack orders with care ensuring correct products and quantities.
• Maintain hygiene standards in the work area.
• Optimize tote fill while ensuring product quality.
• Participate in continuous improvement initiatives.

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What You'll Do

• Job Responsibility #1 Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Job Responsibility #2 Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Job Responsibility #3 Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Job Responsibility #4 Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Job Responsibility #5 Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Job Responsibility #6 Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Job Responsibility #7 Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
• Job Responsibility #8 Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

• Age – 18 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

65 Keltic Dr, Sydney, NS B1S 1P4, Canada

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Retail, Manufacturing, and Retail Groceries

Referrals increase your chances of interviewing at Walmart Canada by 2x.

To apply, login to your Workday account and use the Find Jobs report.

Job ID: R-2366448