Office Receptionist

Government of Canada; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

A public sector organization in Halifax is seeking a bilingual receptionist to greet clients, provide information, and perform clerical duties. Candidates should have a college-level education or equivalent and 3 to 5 years of relevant experience. Proficiency in Microsoft Office Suite is essential. The role demands strong organizational and communication skills, with a focus on customer service, while strictly maintaining security protocols.

Benefits

Dental plan

Health care plan

Free parking available

Paid time off (volunteering or personal days)

Qualifications

• 3 years to less than 5 years of experience is required.
• Knowledge of computers and technology is necessary.
• Bondable and basic security clearance are mandatory.

Responsibilities

• Greet visitors and provide direction.
• Process information for customer service.
• Schedule and confirm appointments.
• Maintain records and logs.
• Perform data entry and clerical duties.

Skills

Bilingual

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Time management

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Office

Database software

MS Excel

MS PowerPoint

Job description

Overview

Languages: Bilingual

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience
• Business administration, management and operations, other
• Receptionist
• General office occupations and clerical services

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• MS Office
• Database software
• Presentation software
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Additional information

Security and safety

• Bondable
• Basic security clearance
• Enhanced reliability security clearance
• Criminal record check
• Child Abuse Registry check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Parking available