Office Manager & Operations Coordinator

Borderless AI; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A consulting technology firm located in Toronto is seeking an Office Manager & Operations Coordinator to support operations and HR initiatives. Ideal candidates will have over 3 years of experience and proficiency in MS Office and Google Suite. Responsibilities include managing HR processes, overseeing office duties, and acting as an internal contact for employees. This role offers an energetic start-up environment with a focus on collaboration and team culture.

Benefits

Free lunch every day

Health benefits

Autonomy and trust in work

Qualifications

• 3+ years of experience in an office manager or operations coordinator role.
• Full proficiency in MS Office and Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Manage HR processes including payroll, onboarding, and offboarding.
• Act as the internal HR contact for employees.
• Oversee all administrative duties in the office.

Skills

Office management

Operations coordination

MS Office proficiency

Communication skills

Time management

Ability to multitask

Tools

MS Office

Google Suite

Job description

Overview

We’re on a mission to transform HR for everyone. Borderless AI builds AI agents that help HR teams work smarter. Our platform leverages generative AI to automate routine HR tasks from employee onboarding and payroll to paying international team members — and even generate employment agreements with AI-powered precision. Headquartered in Toronto, Canada, Borderless AI is backed by over $30M in funding from investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, go to: https://www.hireborderless.com/ . Borderless AI has achieved product-market fit and is scaling quickly. Our team includes seasoned executives from tech’s most prestigious companies. We’re excited to build the future of HR technology. If you’re passionate about customer impact, enjoy solving complex problems, and thrive in a fast-moving environment, we’d love for you to join us.

The Opportunity

We’re looking for a versatile Office Manager & Operations Coordinator to support our leadership team, help keep our operations running smoothly, and contribute to HR initiatives. This is a hands-on, cross-functional role where you’ll gain exposure to key business operations, work closely with the leadership team, and help improve processes across the company. This role is ideal for someone who is highly organized, proactive, and excited about building systems and processes that impact the entire company.

Role and Responsibilities

• Manage HR processes including payroll, onboarding and offboarding, benefits plan administration, leaves of absence, culture building, and other HR-related administration
• Act as the internal HR contact for employees by answering questions about our policies, payroll and benefits
• Oversee and support all administrative duties in the office and ensure that the office is operating smoothly
• Act as a primary point of contact for business vendors, including maintaining existing relationships and establishing new vendor relationships
• Manage HR administrative operations by providing employment confirmation letters, preparing employment contracts, and maintaining employee records
• Coordinating the recruiting process for interview candidates
• Provide information and advice regarding employee relations, workplace health and safety, and HR-related legislation
• Responsible for managing 3rd party HR and recruiting platforms such as LinkedIn and GlassDoor
• Manage office supplies and office snacks inventory, and place orders as necessary
• Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, and creating reports
• Receive and sort incoming mail and deliveries, and manage outgoing mail
• Perform administrative errands and take on ad hoc and special projects when needed, leveraging your experience and resourcefulness to address any upcoming operations issues you identify

Great candidates will have

• 3+ years of experience in an office manager, operations coordinator, executive assistant, or similar role
• Full proficiency in MS Office (Word/Excel/PowerPoint) and Google Suite (Google Calendar, Docs, Sheets, Forms, Slides)
• Excellent written and verbal communication skills
• A dynamic and energetic personality with a passion for technology; previous experience in a start-up environment is an asset
• Ability to balance competing priorities and manage multiple processes at the same time
• Ability to work independently and handle constantly changing needs
• Time Management skills and ability to multitask and prioritize work

About the Borderless AI team

• We are an early stage company and we love to collaborate in person 5 days a week in our Toronto HQ.
• We offer a healthy benefits & perks package, including free lunch every day.
• Customers are the heart of our business, and we are obsessed with our customers, which drives the bulk of our decisions.
• Big challenges don’t scare us. We’re solving global problems that need creativity, technology, and determination. Be part of the impact!
• We’ll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

We appreciate your interest and application. Only those applicants under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.