Office Assistant, MHSU - (223452)

Island Health; Campbell River; On-site; CAD 39,000 - 49,000; Full time

Job summary

A prominent health organization is seeking an Office Assistant in Campbell River. This role involves providing clerical support services to clinical staff, maintaining client records, and offering receptionist services including answering inquiries and booking appointments. The ideal candidate will have Grade 12 graduation, additional Microsoft Office courses, and experience in a related role, preferably with mental health and substance use issues. Strong communication skills and discretion are essential for this position.

Qualifications

• Grade 12 graduation with additional courses in Microsoft Office.
• One year of recent related clerical experience.
• Experience with mental health and substance use issues preferred.

Responsibilities

• Provide clerical support services to clinical staff.
• Type and format various documents and maintain client records.
• Serve as site-specific receptionist including answering inquiries and booking appointments.

Skills

Typing speed of 55 words per minute

Utilizing Microsoft Office applications

Operating office equipment

Oral and written communication

Multi-tasking and prioritization

Working in a client-focused team

Tactful public interaction

Discretion and confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities

• Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service.
• Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers.
• Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

https://jd.viha.ca/JD24.pdf