Office Assistant, MHSU - (216180)

Island Health; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional health authority in Victoria seeks an Office Assistant to provide clerical support to clinical staff. The ideal candidate will manage documentation, maintain client records, and offer receptionist services. Candidates should have Grade 12 education, proficiency in Microsoft Office, and experience with mental health issues. This role emphasizes teamwork and patient-focused care.

Qualifications

• Grade 12 graduation, plus courses in Microsoft Office, plus one year of clerical experience.
• Experience preferred with adults and youth with mental health and substance use issues.

Responsibilities

• Provide clerical support to clinical staff.
• Type and format documents; maintain client records.
• Provide receptionist services including answering inquiries and booking appointments.

Skills

Ability to type 55 words per minute

Proficient in Microsoft Office Applications

Ability to communicate orally and in writing

Ability to deal with multiple tasks and priorities

Tactful and courteous public interaction

Ability to maintain confidentiality

Education

Grade 12 graduation

Additional courses in Microsoft Office

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

https://jd.viha.ca/JD24.pdf https://jd.viha.ca/JD24.pdf