Office Administrator

ATS Traffic Ltd.; Saskatoon; On-site; CAD 40,000 - 55,000; Full time

Job summary

A family-owned traffic services company in Saskatoon is seeking a Customer-Focused Office Administrator. This role involves assisting clients, managing orders, and supporting office operations. Candidates should be proficient in Microsoft Office, possess strong communication skills, and have customer service experience. The company offers a supportive environment with several benefits including RRSP matching and health spending accounts.

Benefits

RRSP Matching Program

Paid Vacation Time

Health Spending Account

Competitive benefits package

Regular company events

Qualifications

• Experience in order entry, quotations, and invoicing preferred.
• Strong verbal and written communication skills.
• Customer service experience and training considered an asset.

Responsibilities

• Answer and direct incoming calls, assisting clients.
• Data entry for quotes, orders, and jobs.
• Promote new products and build customer relationships.

Skills

Customer-focused communication

Proficient in Microsoft Office 365

Detail-oriented

Effective time management

Problem-solving

Job description

Job Description

Location: Saskatoon, AB

Status: Full-Time, Regular, Permanent

About ATS Traffic

ATS Traffic is a family-owned business that has been getting people home safety since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Brandon, Winnipeg, Langley, Kamloops and Mississauga.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day :

• Do What’s Right
• Our People Matter
• Trust Through Teamwork
• Striving for Excellence

About the Position

ATS Traffic is actively seeking a customer-focused Office Administrator to join our Saskatoon team. This is an excellent opportunity for anyone with retail customer service and / or sales background looking for their first experience working within a professional setting.

Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day :

• Do What’s Right
• Our People Matter
• Trust Through Teamwork
• Striving for Excellence

If this sounds like you, submit your application today!

Responsibilities

• Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience
• Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals
• Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad
• Handle customer orders via phone, email, and walk-ins
• Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns
• Collaborate with Account representatives, OSS Team, and Leadership to support customer needs
• Manage daily and 28-day cycle invoicing
• Take payments for cash sales and maintain accurate transaction records
• Promote new products and build lasting customer relationships
• Support general administrative tasks and office operations

Qualifications

• Personable, positive, and customer-focused across all communication channels
• Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required
• Strong verbal and written communication skills
• Detail-oriented with solid administrative and data entry skills
• Experience in order entry, quotations, and invoicing preferred
• Customer service experience and training / coursework is considered an asset
• Demonstrates curiosity and initiative in learning products and finding solutions
• Effective time management and decision-making abilities
• Comfortable working in a fast-paced, team oriented environment

We will provide training to the right candidate, apply today!

Why Choose ATS Traffic?

We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Other perks include :

• RRSP Matching Program
• Paid Vacation Time and Personal Days
• Health Spending Account and Healthy Lifestyle Spending Account
• Competitive benefits package
• Regular company events like barbecues and holiday parties

Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today!

We thank all applicants for their interest; however, only selected candidates will be contacted.