Network Analyst

ENMAX; Calgary; Hybrid; CAD 88,000 - 111,000; Full time

Job summary

A leading energy provider in Calgary is seeking a Network Analyst to oversee the operations of their corporate network. This role involves monitoring network performance, ensuring high availability, and maintaining security protocols. The ideal candidate will have at least 5 years of experience in network support, a degree in a related field, and relevant certifications. This position offers a hybrid working model with competitive compensation and great benefits.

Benefits

Flexible benefits program

Onsite fitness facility

Free parking

Qualifications

• Minimum 5 years of experience as a network support professional.
• Working knowledge of voice technologies (PBX, SIP, PRI).
• Strong understanding of Local Area Networks, WiFi, Wide Area Networks.
• Advanced knowledge and experience with routing protocols (OSPF, BGP).

Responsibilities

• Implement, configure & support network hardware and software.
• Troubleshoot and diagnose complex network outages.
• Lead efforts to resolve network incidents and ensure security.
• Analyze network requirements and performance metrics.

Skills

Network support

Analytical skills

Communication skills

Problem-solving

Education

Bachelor's degree or diploma in Computer Science, Information Systems, or related discipline

Industry certifications (i.e. CCNA, CCNP)

Tools

Solarwinds

WireShark

Job description

Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: November 24, 2025

Closing Date: December 7, 2025

Position Type: Permanent

Union: CUPE

Why ENMAX?

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities. We offer meaningful opportunities, strong collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way together.

The Network Analyst will be responsible for overseeing operations of the ENMAX Corporate Network, continually monitoring network performance - ensuring high availability, analyzing data, vulnerabilities, and maintaining network documentation. In this role you will provide complex troubleshooting to diagnose network outages, install & configure network hardware, troubleshoot and resolve immediate situations while proactively scanning and remediating to prevent situations. The Network Analyst will oversee critical patching activities, as well as bringing security‑aware mindset to our day‑to‑day operations.

Major Responsibilities:

• Implementation, configuration & support of network hardware and software (routers, switches, firewalls, load balancers)
• Troubleshoot and diagnose complex network outages and connectivity issues
• Troubleshoot, diagnose and support PBX system, SBC, SBA & voice gateways
• Lead efforts to resolve network incidents and ensure the network is secure, reliable, and operating efficiently, and provide support to end users for network‑related matters
• Perform routine maintenance, and plan upgrades to hardware and software to improve efficiency and functionality
• Analyze network requirements and performance metrics to recommend improvements
• Maintain documentation of logical network and configuration standards
• Identify opportunities to improve efficiencies within the network environment
• Ensure that network changes follow internal IT Change Management processes

Education Required:

• Bachelor's degree or diploma in Computer Science, Information Systems, or related discipline
• Industry certifications (i.e. CCNA, CCNP) considered an asset

Qualifications & Experience:

• Minimum 5 years of experience as a network support professional
• Working knowledge of voice technologies (PBX, SIP, PRI, Voice Gateways, SBC, SBA)
• Strong understanding of Local Area Networks, WiFi, Wide Area Networks
• Advanced knowledge and experience with routing protocols (OSPF, BGP)
• Strong knowledge of Load Balancers and firewalls
• Strong knowledge of office Wireless (WiFi) technologies
• Experience working with Internet/WAN service providers, integrating with WAN technologies such as MPLS L3VPN, VPLS, EVPL
• Knowledge and experience with network monitoring solutions (e.g Solarwinds, WireShark)
• Knowledge of network security standards, frameworks and best practices (i.e. NIST, Zero Trust)

Competencies:

• Strong analytical and problem‑solving skills
• Strong written and verbal communication skills with the ability to explain complex scenarios
• Ability to work independently as well as in a team‑oriented environment.
• Excellent organizational, time management and project management skills with strong attention to detail and accuracy.

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non‑downtown location that includes great building amenities such as free onsite fitness facility, onsite massage, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

ENMAX Values

Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

Salary:

Technical Services Analyst, Level B (Current CUPE 2025 rates)

$88,179.91 - $93,694.87 - $99,190.00 - $104,704.96 - $110,219.93

Location:

This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesdays, Wednesdays, and Thursdays.

Note:

• If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
• Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

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