Multimedia Information Technology Specialist

Ontario University Athletics; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Canadian university is seeking a Multimedia Information Technology Specialist to support its teaching environments. The role requires expertise in AV equipment installation and troubleshooting, alongside effective support for hybrid learning technologies. Candidates must have a relevant diploma and experience with AV systems. Strong collaborative skills and a valid driver’s license are preferred. The position offers opportunities for professional development within an inclusive environment.

Qualifications

• Three-Year Community College Diploma in Audio-Visual Technology, Electronic Engineering, IT, or related field.
• Up to five years experience in AV setup and troubleshooting, preferably in education or corporate.
• Familiarity with AV control systems and video conferencing technologies.

Responsibilities

• Provide advanced AV support for classrooms and hybrid environments.
• Install, configure, and troubleshoot AV equipment.
• Perform preventative maintenance on AV systems.

Skills

AV equipment setup and troubleshooting

Technical support

Installation and maintenance of AV systems

Collaboration tools

Education

Three-Year Community College Diploma in related field

Tools

AV control systems (Crestron/Extron)

Video conferencing platforms (Zoom, MS Teams)

Job description

Overview

Location: Guelph, ON, CA, N1G 2W1

Division: Computing and Communication Services

Department: Technology Operations

Requisition ID: 2122

Position covered by the Collective Agreement with USW Local 4120

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. Career Opportunities (sapsf.com)

General Purpose

Reporting to the Manager, Classroom Technical Infrastructure, the Multimedia Information Technology Specialist (MMITS) supports the University of Guelph’s teaching and learning environments by ensuring the reliable operation of audiovisual (AV), hybrid learning, and collaboration technologies across all classrooms, meeting rooms, and event spaces.

Duties and Responsibilities

• Provide advanced classrooms and hybrid audiovisual support for installed equipment for faculty, staff and students.
• Installing, configuring, and troubleshooting AV equipment such as projectors, microphones, control systems, and web conferencing tools in a commercial integration environment.
• Performing preventative maintenance and routine checks to ensure AV systems are functioning optimally.
• Providing first-level support and training to faculty and staff on AV systems and hybrid learning technologies.
• Assisting with and running AV setups for campus events and transporting equipment between locations, including recording, production and media support.
• Collaborating with technology teams and facilities teams on AV upgrades and renovations.

Requirements

• Three-Year Community College Diploma in Audio-Visual Technology, Electronic Engineering, Information Technology, Broadcast Technology, Media Production or related field.
• Up to five (5) years of experience in AV equipment setup and troubleshooting, preferably in an educational or corporate setting. An equivalent combination of education and experience may be considered.
• Familiarity with AV control systems (Crestron/Extron), video conferencing platforms (Zoom, MS Teams), and AV-over-IP technologies.
• Valid G-Class Driver’s License
• Ability to climb ladders, work at heights, lift and mount equipment up to 30 kgs.

Preferred Qualifications

• Advanced AV certifications
• Experience in higher education AV environments
• AV-over-IP and Dante experience

Employee Type: Regular
Position Number:10054043
Classification: USW, Local 4120 Salary:Band 5
USW Local 4120 Wage Grid

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 02/01/2026
Closing Date:02/08/2026