Mortgage Fulfillment Specialist

Aplin; Toronto; Remote; CAD 50,000 - 65,000; Full time

Job summary

A leading mortgage firm is seeking a fully remote Mortgage Fulfillment Specialist in Ontario. In this role, you will manage the mortgage fulfillment process, ensuring compliance and providing top-tier client communication. Candidates must have a Mortgage Agent license and a minimum of 3 years experience in mortgage roles. A competitive salary between $50,000 and $65,000 is offered along with comprehensive benefits and flexible working options.

Benefits

Competitive salary

Comprehensive benefits package

Flexible work options

Professional development opportunities

Qualifications

• Mortgage Agent license in good standing is required.
• Minimum 3 years of experience in mortgage fulfillment or underwriting.
• Strong working knowledge of mortgage technology platforms.

Responsibilities

• Manage the mortgage fulfillment process ensuring compliance.
• Collect and process mortgage application documents accurately.
• Communicate with clients and external parties throughout the process.

Skills

Mortgage knowledge

Attention to detail

Organizational skills

Communication skills

Tools

Finastra (Filogix)

Newton (Velocity)

G-Suite

DocuSign

Adobe

LastPass

Job description

Overview

Our client, a growing leader in the mortgage industry, is seeking a fully remote Mortgage Fulfillment Specialist to join their team in Ontario.

This role is key in ensuring mortgage files are completed accurately and efficiently, while providing a high-quality client experience. If you are detail-oriented, highly organized, and thrive in a fast-paced environment, this is a fantastic opportunity to take ownership of the mortgage fulfillment process and contribute to the success of a dynamic organization.

Benefits

• Competitive salary : $50,000–$65,000 annually
• Comprehensive benefits package (dental care, vision care, life insurance)
• Flexible, remote work options (Halifax preferred)
• Opportunity to work in a supportive, collaborative team environment
• Exposure to leading mortgage technology platforms and ongoing professional development

Responsibilities

• Manage the mortgage fulfillment process from approval to completion / funding, ensuring compliance with corporate and regulatory requirements.
• Collect, review, and process confidential mortgage application documents with accuracy and attention to detail.
• Communicate with clients, mortgage agents, and external parties (lenders, appraisers, lawyers, realtors) throughout the mortgage application process.
• Submit documentation to lenders and monitor the status of applications.
• Order appraisals and coordinate with third-party providers as required.
• Maintain client folders, track deal progress, and prepare files for compliance reviews.
• Update internal tracking systems and spreadsheets to ensure timely reporting and status updates.
• Uphold high standards of efficiency, professionalism, and member service throughout all interactions.

Qualifications

• Mortgage Agent license in good standing (required).
• Minimum 3 years of experience as a Mortgage Fulfillment Specialist, Mortgage Agent, or Mortgage Underwriter (broker side preferred).
• Strong working knowledge of mortgage technology platforms such as Finastra (Filogix), Newton (Velocity), and lender portals.
• 3+ years’ experience preparing mortgage compliance documentation (Ontario and Atlantic provinces).
• Proficiency in G-Suite, Adobe, DocuSign, and LastPass.
• Exceptional attention to detail, accuracy with numbers, and organizational skills.
• Ability to manage a high workload, prioritize effectively, and meet tight deadlines.
• Strong written and verbal communication skills; personable and professional in client and partner interactions.
• Self-motivated with the ability to work independently; flexibility to occasionally work outside standard business hours as required by industry cycles.

Employment details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Finance