Microsoft Office 365 engineer

Harris Computer; Remote; CAD 85,000 - 105,000; Part time

Job summary

A leading software solutions provider is looking for an experienced Office 365 Engineer. This role involves managing and improving identity infrastructure focused on Active Directory and Azure AD. Responsibilities include troubleshooting, scripting, and supporting daily operations. The ideal candidate has 5+ years of experience with Active Directory, proficiency in automation, and strong interpersonal skills. This is a remote contract position within Canada or the USA.

Qualifications

• 5+ years of hands-on experience with Active Directory and Azure AD.
• Advanced scripting and automation skills are required.
• Strong understanding of ITIL best practices is preferred.

Responsibilities

• Architect and manage multi-domain Active Directory forests.
• Troubleshoot complex AD issues and account lockouts.
• Develop and maintain scripts for identity provisioning and auditing.

Skills

Active Directory Management

Azure Active Directory

Office 365 Management

Scripting and Automation

Troubleshooting Skills

Identity Federation

Access Control

Interpersonal Skills

Job description

Location:Remote within Canada or USA
Job Type:Contract (1 year)

Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions for Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Since 1976, Harris has focused on delivering robust, feature-rich solutions and building long-term relationships with customers, adapting to their evolving needs.

We are seeking an experienced Office 365 Engineer to join our Corporate IT team, with a strong emphasis on Active Directory (AD), Exchange, and automation. This role is responsible for designing, implementing, and maintaining secure identity infrastructure, focusing on AD (on-premises and hybrid), Azure AD (Microsoft Entra ID), identity lifecycle automation, and Exchange (on-premises and hybrid). You will support daily operations and strategic initiatives, collaborating with IT teams to drive improvements in authentication, authorization, and identity governance.

Key Responsibilities

Active Directory & Identity Management

• Architect and manage multi-domain AD forests, including trust relationships, group policies, replication, and domain controller roles.
• Troubleshoot complex AD issues, including account lockouts and delegation challenges.
• Implement granular delegation models and strategies for secure access.
• Lead AD disaster recovery planning and domain controller cleanup.
• Integrate AD with Azure AD (Entra ID) for hybrid identity scenarios.
• Lead migration efforts for AD and Exchange mailboxes, ensuring smooth transitions for new acquisitions.
• Work with identity federation, access control, and integration with protocols such as SAML, OAuth, and OpenID Connect.

Office 365 & Collaboration Platforms

• Provide expert-level support for Office 365 (Exchange (on-premises and online), and Microsoft Entra ID (Azure AD).
• Implement, configure, and maintain Exchange policies, SMTP relay, and email routing configurations.
• Act as a senior support resource for messaging and identity-related escalations and troubleshooting.
• Collaborate with cross-functional teams to meet communication and collaboration needs.

Automation & Scripting

• Develop and maintain scripts for identity provisioning, auditing, and remediation.
• Automate processes such as password resets, group membership management, and compliance reporting.
• Integrate identity systems with HR platforms and provisioning tools.

Required Skills & Experience

• 5+ years of hands‑on experience with Active Directory, Azure AD, and Office 365.
• Deep understanding of authentication, authorization, and accounting principles.
• Must have advanced scripting and automation skills.
• Expertise in identity federation, access control, and integration with protocols such as SAML, OAuth, and OpenID Connect.
• Strong troubleshooting skills for complex identity and access issues.
• Experience with AD migration, federation transitions, and multi‑forest integration.
• Solid understanding of ITIL best practices, including incident management, change management, and problem management.
• Experience with Exchange (on‑premises and online),
• Ability to create and maintain detailed documentation, including system configurations and SOPs.
• Able to collaborate effectively with various IT teams, with excellent interpersonal and communication skills.

Preferred Qualifications

• Certifications in Office 365 (Microsoft Certified: Microsoft Identity and Access Administrator, and Identity Fundamentals, etc.).
• Experience with managed identities, role‑based access control, and identity APIs.
• Experience with other collaboration tools and enterprise software platforms.