Member Experience Associate — Weekend Shifts

Planet Fitness Franchising, LLC; Centreville-Wareham-Trinity; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise is seeking a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include greeting members and managing front desk activities. Ideal candidates will have a customer service background, basic computer skills, and a passion for fitness. This role demands an upbeat attitude, punctuality, and reliability while ensuring member satisfaction. This position may require weekend shifts.

Qualifications

• Must have a background in customer service.
• Proficiency with basic computer tasks is required.
• An enthusiasm for fitness and health is essential.

Responsibilities

• Greet members and provide excellent customer service.
• Handle front desk activities and assist with questions.
• Update member accounts as needed.

Skills

Customer service background

Basic computer proficiency

Passion for fitness

Upbeat attitude

Exceptional customer service skills

Strong listening skills

Job description

A leading fitness franchise is seeking a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include greeting members and managing front desk activities. Ideal candidates will have a customer service background, basic computer skills, and a passion for fitness. This role demands an upbeat attitude, punctuality, and reliability while ensuring member satisfaction. This position may require weekend shifts.