Medical Office Manager

Summit Search Group; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

A healthcare recruitment agency is seeking an experienced Medical Office Manager for an OB/GYN clinic in Winnipeg, Manitoba. The ideal candidate will excel in managing operations, staff coordination, and patient scheduling in a fast-paced environment. Strong leadership and multitasking abilities are crucial. This role offers competitive salary, benefits, and opportunities for professional growth in a supportive work culture.

Benefits

Competitive salary & benefits package

Opportunities for career growth & professional development

Collaborative and supportive work culture

Qualifications

• Proven experience in healthcare administration or office management in a medical setting.
• Strong leadership to manage and motivate staff.
• Familiarity with medical terminology and healthcare policies.

Responsibilities

• Oversee day-to-day functions of an OB/GYN clinic.
• Manage patient scheduling and administrative workflows.
• Ensure compliance with healthcare policies and regulations.

Skills

Organizational skills

Leadership abilities

Communication skills

Multitasking

Problem-solving abilities

Education

Bachelor's degree in business administration or healthcare management

Tools

EMR systems (Libre MD)

Quickbooks

Job description

Overview

Summit Search Group is excited to partner with our client Tache Obstetrics and Gynecology in their search for an experienced and detail-oriented Medical Office Manager. This is an excellent opportunity for a highly organized and proactive professional who thrives in a fast-paced healthcare environment.

Our client is dedicated to providing exceptional care to women’s health patients, and they are seeking a strong leader to oversee the daily operations, staff coordination, and administrative functions of their busy practice. The ideal candidate will excel at managing multiple priorities, fostering a collaborative work environment, and ensuring a seamless patient experience.

Position Overview:

As the Medical Office Manager, you will play a critical role in ensuring the efficiency of clinic operations, staff management, patient scheduling, and financial processes. This role requires strong leadership, problem-solving abilities, and the ability to manage a team of healthcare professionals in a demanding, fast-moving setting.

If you have experience in healthcare administration, team leadership, and multi-tasking in a high-energy environment, this is the perfect role for you!

Responsibilities

• Oversee the day-to-day functions of a busy OB/GYN clinic, ensuring efficiency and high-quality patient care.
• Manage patient scheduling, electronic medical records (EMR), and administrative workflows.
• Ensure compliance with healthcare policies, regulations, and privacy laws (PHIA, HIPAA).
• Collaborate with physicians and clinical staff to streamline operations and enhance the patient experience.
• Lead, recruit, train, and supervise front desk and administrative staff.
• Conduct performance evaluations and provide professional development opportunities.
• Foster a collaborative, patient-focused workplace culture.
• Oversee the patient intake and appointment processes to ensure a smooth and welcoming experience.
• Address patient inquiries, concerns, and feedback with professionalism and empathy.
• Implement strategies to improve patient satisfaction and operational flow.
• Manage clinic and physician billing processes, ensuring timely submissions and compliance with healthcare billing guidelines.
• Oversee general accounting, payroll, expenses and reconciliation.
• Respond to Manitoba Health inquiries and oversee insurance claims processing.
• Oversee budgeting, invoicing, and financial reporting to maintain the clinic’s fiscal health.
• Maintain medical supply inventory, office equipment, and vendor relationships.
• Coordinate facility maintenance, repairs, and office upgrades as needed.
• Identify and implement workflow enhancements to improve efficiency.
• Ensure adherence to privacy regulations, patient confidentiality policies, and best practices in healthcare administration.

Qualifications

• Proven experience in healthcare administration, office management, or a similar leadership role in a medical setting. Experience in OB/GYN or women’s health is highly preferred.
• Excellent organizational and multitasking skills to handle a high-volume, fast-paced environment.
• Strong leadership abilities to manage and motivate staff while ensuring operational excellence.
• Familiarity with medical terminology, EMR systems (Libre MD is an asset), and healthcare policies.
• A background in business administration, healthcare management, or a related field (Bachelor’s degree preferred).
• Outstanding communication skills to liaise with physicians, staff, and patients effectively.
• Proficiency in Quickbooks.

What We Offer

• Competitive salary & benefits package
• Opportunities for career growth & professional development
• A collaborative and supportive work culture
• The chance to lead operations in a reputable OB/GYN practice

If you are a motivated Office Manager, looking for an exciting new challenge, we encourage you to apply for this position.

Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.