Medical Office Assistant - Full Time- Newmarket

Medicentres Canada Inc.; Newmarket; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare network is seeking a Medical Office Assistant to provide customer service and support to physicians at the Newmarket Foot Clinic. Responsibilities include registering patients, scheduling appointments, and performing diagnostic tests. Candidates should have a high school diploma and experience in customer service, with EMR knowledge preferred.

Qualifications

• Must have a high school diploma or equivalent.
• Medical Office Assistant qualification is an asset.
• Must have recent customer service experience.

Responsibilities

• Register and greet patients, answer phones.
• Provide panel management support to physicians.
• Schedule and notify patients of appointments.

Skills

Customer service experience

Communication skills

Problem-solving skills

Medical terminology proficiency

Education

High school diploma or equivalent

Medical Office Assistant Qualification

Tools

Electronic Medical Records (EMR)

Job description

Overview

Position Title: Medical Office Assistant
Job Type: Permanent Full-Time
Job Location: Medicentres, Newmarket Foot Clinic
Compensation: $19.00/hour
Number of Vacancies: 1
Reports to: Clinic Manager
Date Last Updated: September 2025

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That simple sentence says a lot and reminds us that what we do matters.

Job Purpose

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

Principal Responsibilities

• Answering phones, greeting, and registering patients
• Provide panel management support to physicians
• Responding to patient enquiries in person and by phone
• Initiating forms and collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Performing diagnostic testing as ordered by the physician including urinalysis
• Performing blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
• Scheduling and notifying patients of appointments
• Scanning patient documents into electronic medical records as required
• Completing daily, monthly and weekly chore lists as required
• Performing other duties as assigned

Knowledge, Skills and Experience

• High school diploma or equivalent
• Medical Office Assistant Qualification is an asset
• Recent customer service experience
• Experience with Electronic Medical Records (EMR)
• Excellent verbal and written communication skills
• Problem solving skills
• Proficiency in medical terminology is an asset
• Must be able to handle confidential information in compliance with the Health Information Act

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.medicentres.com.