Medical Office Assistant/ Clerk

Island Health; Ladysmith; On-site; CAD 45,000 - 55,000; Full time

Job summary

A regional health authority in Canada is seeking a Medical Office Assistant/Clerk to perform various clerical tasks, manage scheduling, and support patient care. The ideal candidate will have Grade 12 education, completion of a Medical Office Assistant course, and two years of relevant experience in a healthcare environment. Proficiency in medical terminology and computer skills is essential. This role is integral to providing effective patient care and ensuring smooth operations in a busy health center.

Qualifications

• Experience working in a health care setting preferred.
• Ability to work in a fast-paced environment.
• Two years of recent related experience.

Responsibilities

• Perform clerical and medical office assistant duties.
• Schedule appointments and manage provider billing.
• Assist with patient visits and care flow.

Skills

Communication

Organizational skills

Typing speed (min 50 wpm)

Computer proficiency

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Responsibilities

Qualifications

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years\' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Skills And Abilities

Experience working with at-risk or street-involved populations preferred.

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.

Link To Full Job Description: https://jd.viha.ca/JD3663.pdf