Medical Office Assistant

Milestones Diagnostics; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A diagnostic healthcare provider in Edmonton is seeking a Medical Office Assistant to support patient care in a women's health facility. Responsibilities include assisting patients, managing workflow, and ensuring efficient operations. The ideal candidate has a MOA certification and experience in a medical office setting. This full-time, permanent position offers competitive pay starting at $24 per hour based on experience, in addition to various benefits including health care and paid time off.

Benefits

Dental care

Extended health care

Paid time off

Wellness program

Company events

Vision care

RRSP match

On-site parking

Qualifications

• 1+ years of clerical or customer service experience required.
• Certification from an accredited institution or higher is mandatory.
• Prior experience in a diagnostic facility is an asset.

Responsibilities

• Assist patients throughout the clinic.
• Maintain and improve the patient workflow.
• Perform opening and closing protocols for the clinic.

Skills

Communication skills

Attention to detail

Time management

Teamwork

Customer service

Education

MOA/Unit Clerk certification

Job description

Medical Office Assistant

Do you take pride in being the first friendly, organized, and reliable point of contact for patients? Are you detail‑oriented, calm under pressure, and motivated by making a real difference in patients’ daily healthcare experiences? Milestones Diagnostics might be the right place for you!

In a beautifully designed facility that specializes in women’s health ultrasounds, we are looking for a 1.0 FTE interested in providing exceptional care to women and their families. We focus on quality, excellence, and patient‑centered comprehensive medicine. Our positive mindset team consists of Maternal‑Fetal Medicine subspecialists, specialized women’s health nurses and sonographers, receptionists, MOAs, wellness practitioners, and managers. State‑of‑the‑art diagnostic equipment, software, efficiency systems, and patient amenities. Some training may be available on‑site for the successful candidate.

Job Type

1.0 FTE, Permanent position after probationary period

Hours

Monday‑Friday from 8:00‑4:30 or 8:30‑5:00

Salary

starting at $24 per hour depending on experience

Start Date

ASAP, Negotiable

Duties overall (not limited to)

• Help patients through the clinic.
• Working with multiple software systems.
• Ability to do room turnover.
• Ability to lift 25 pounds.
• General tidying and improvement of patient workflow.
• Opening and closing protocol for clinic.

Requirements

• MOA/ Unit Clerk certification/ medical receptionist training or experience from an accredited institution or higher required
• 1+ years of proven clerical or customer service work experience
• Prior experience in a diagnostic facility is an asset.
• Prior obstetrical experience is an asset.
• Ability to work in a busy, fast paced environment.
• Attention to details is required.
• Excellent communication skills, both written and verbal
• Positive attitude and willingness to learn new skills
• Ability to work as a team and independently
• Possesses excellent time‑management skills
• Dependable and Reliable
• Positive team player, kind with others, able to give and receive feedback
• Ability to reflect, improve and work on personal growth

Other

Infection Prevention Protocols in place with access to PPE

Interested candidates should submit their resume with a cover letter! Interviews for first selection of candidates will be scheduled. Only selected candidates will be notified.

We are an equal opportunity employer and value diversity at all levels of our organization. All qualified applicants are encouraged to apply.

Milestones Diagnostics

Benefits

• Company events
• Dental care
• Extended health care
• On‑site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Ability to commute/relocate

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience

• Medical office: 1 year (required)

Language

• English (required)

Location

• Edmonton, AB (required)

Work Location: In person