Marketing and Client Success Coordinator (in Canada)

Cloudcure; Ontario; Remote; CAD 35,000 - 40,000; Full time

Job summary

A health tech company in Canada is seeking a Marketing and Client Success Coordinator to attract new clients and support existing ones. The role involves content creation, client feedback, and CRM tools. Ideal for early-career individuals eager to learn in a fast-paced environment. No prior experience required. Comprehensive training will be provided.

Qualifications

• Excellent written and verbal communication skills.
• Comfortable speaking with clients by phone and email.
• Tech-savvy and eager to learn new platforms.
• Highly organized, proactive, and a fast learner.

Responsibilities

• Write and update website content to improve search visibility.
• Check in with existing clients to gather feedback.
• Assist in converting inquiries into paying clients.
• Learn and use software tools like CRM, CMS, and analytics dashboards.

Skills

Written communication skills

Verbal communication skills

Organization

Tech-savviness

Education

Degree in Marketing, Communications, English, Business, or related

Tools

CRM software

CMS software

WordPress

HubSpot

Job description

Overview

Marketing and Client Success Coordinator

Job Type : Full-Time

Compensation : $35,000 - $40,000 annually

Location : Remote (in Canada)

About Cloudcure

Cloudcure is a fast-growing health tech company focused on helping people live better through personalized metabolic health care. Were on a mission to make high-quality care accessible, affordable, and supportive. Learn more at joincloudcure.com.

About the Role

We\'re looking for a Marketing and Client Success Coordinator who thrives in a dynamic environment and enjoys wearing many hats. You\'ll play a key role in both attracting new clients and supporting existing ones through engaging content, thoughtful communication, and operational support.

This is an ideal opportunity for someone early in their career who wants to learn fast, grow quickly, and have a real impact. No prior experience is required; we\'ll provide training.

Key Responsibilities

• Content & SEO
• Write and update website content to improve search visibility and attract new clients
• Help create blog posts, landing pages, and client resources
• Client Success
• Check in with existing clients to gather feedback and improve their experience
• Encourage satisfied clients to leave reviews or provide testimonials
• Sales Support
• Take inbound calls from leads and help them understand our services
• Assist in converting inquiries into paying clients
• Tools & Tech
• Learn and use software tools like CRM, CMS, and analytics dashboards
• Help improve internal workflows and marketing performance tracking

What Were Looking For

• Excellent written and verbal communication skills
• Comfortable speaking with clients by phone and email
• Tech-savvy and eager to learn new platforms
• Highly organized, proactive, and a fast learner
• Enthusiastic about working in a mission-driven, fast-paced startup environment

Nice to Have (but not required)

• Degree in Marketing, Communications, English, Business, or a related health field
• Familiarity with SEO, digital marketing, or client support
• Experience using WordPress, HubSpot, or similar tools

How to Apply

Please send the following to [e-mail] :

• Your resume
• A short writing sample (PDF or Word, 1 page max) following these guidelines :
• Topic : 3 Common Questions People Have About Cloudcure\'s Metabolic Health Services
• Length : 300 to 400 words
• Style : Conversational yet professional approachable to non-technical readers
• Structure : Introduction
  Subheadings for each question
  Conclusion
• SEO Tip : Use a clear, keyword-friendly headline and clean formatting
• Important : This must be your original work. We check all submissions for AI-generated or plagiarized content.

Evaluation Criteria

Applicants will be assessed on clarity, structure, tone, professionalism, and ability to communicate complex ideas in a client-friendly way.