Marketing and Client Success Coordinator (in Canada)

Cloudcure; Canada; Remote; CAD 35,000 - 40,000; Full time

Job summary

A fast-growing health tech company in Canada seeks a Marketing and Client Success Coordinator to enhance client engagement and drive new client acquisition. Ideal for early-career professionals, this role offers training in a dynamic startup environment. Responsibilities include content creation, client communications, sales support, and use of various tech tools. Applicants should demonstrate strong communication skills and a proactive attitude.

Qualifications

• No prior experience is required; training will be provided.
• Familiarity with SEO, digital marketing, or client support is a plus.

Responsibilities

• Write and update website content to improve search visibility.
• Check in with existing clients to gather feedback and improve their experience.
• Take inbound calls from leads and help them understand our services.
• Learn and use software tools like CRM, CMS, and analytics dashboards.

Skills

Excellent written and verbal communication skills

Comfortable speaking with clients by phone and email

Tech-savvy and eager to learn new platforms

Highly organized, proactive, and a fast learner

Enthusiastic about working in a mission-driven, fast-paced startup environment

Education

Degree in Marketing, Communications, English, Business, or a related health field

Tools

WordPress

HubSpot

Job description

Overview

Marketing and Client Success Coordinator

Job Type : Full-Time

Compensation : $35,000 - $40,000 annually

Location : Remote (in Canada)

About Cloudcure

Cloudcure is a fast-growing health tech company focused on helping people live better through personalized metabolic health care. Were on a mission to make high-quality care accessible, affordable, and supportive. Learn more at joincloudcure.com.

About the Role

Were looking for a Marketing and Client Success Coordinator who thrives in a dynamic environment and enjoys wearing many hats. You\'ll play a key role in both attracting new clients and supporting existing ones through engaging content, thoughtful communication, and operational support.

This is an ideal opportunity for someone early in their career who wants to learn fast, grow quickly, and have a real impact. No prior experience is required; we will provide training.

Key Responsibilities

• Content & SEO: Write and update website content to improve search visibility and attract new clients; Help create blog posts, landing pages, and client resources
• Client Success: Check in with existing clients to gather feedback and improve their experience; Encourage satisfied clients to leave reviews or provide testimonials
• Sales Support: Take inbound calls from leads and help them understand our services; Assist in converting inquiries into paying clients
• Tools & Tech: Learn and use software tools like CRM, CMS, and analytics dashboards; Help improve internal workflows and marketing performance tracking

What Were Looking For

• Excellent written and verbal communication skills
• Comfortable speaking with clients by phone and email
• Tech-savvy and eager to learn new platforms
• Highly organized, proactive, and a fast learner
• Enthusiastic about working in a mission-driven, fast-paced startup environment

Nice to Have (but not required)

• Degree in Marketing, Communications, English, Business, or a related health field
• Familiarity with SEO, digital marketing, or client support
• Experience using WordPress, HubSpot, or similar tools

How to Apply

Please send the following to [e-mail] :

Your resume

A short writing sample (PDF or Word, 1 page max) following these guidelines :

Topic : 3 Common Questions People Have About Cloudcure\'s Metabolic Health Services

Length : 300 to400 words

Style : Conversational yet professional approachable to non-technical readers

Structure : Introduction

Subheadings for each question

Conclusion

SEO Tip : Use a clear, keyword-friendly headline and clean formatting

Important : This must be your original work. We check all submissions for AI-generated or plagiarized content.

Evaluation Criteria

Applicants will be assessed on clarity, structure, tone, professionalism, and ability to communicate complex ideas in a client-friendly way.