Manager Store II

Sobeys; Victoria; On-site; CAD 90,000 - 125,000; Full time

Job summary

A leading grocery provider is searching for a Store Manager to oversee operations at a busy location. The successful candidate will ensure operational excellence, manage a talented team, and engage successfully within the community. Responsibilities include strategic direction for the store, customer service excellence, and financial performance management. Candidates should have a High School Diploma and 3-5 years of experience in retail management. Competitive salary ranges from $90,666 to $125,000 depending on experience.

Benefits

Competitive compensation packages

Qualifications

• Demonstrated experience in retail management and customer service.
• Strong leadership and team development skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide and communicate strategic direction for the store.
• Manage store operations to ensure operational excellence.
• Coach and develop the store team for superior customer service.

Skills

Above average oral and written communication skills

Full knowledge of retail operations

Proficient use of the Microsoft Office Suite

Working knowledge of SAP

Three to five years experience as a Department Manager

Education

High School Diploma

Job description

Requisition ID: 193714

Career Group: Store Management

Job Category: Retail Management

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: British Columbia

City: Golden

Location: Golden IGA

Postal Code: V0A 1H0

Please note that this career opportunity is for a future role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “IGA” trademark(s) by Sobeys Capital Incorporated (“Sobeys”).

Ready to Make an impact?

The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Manager will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results. Provides direction and leadership for store where volume is $10M in annual sales or higher.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for food.
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation.
• Ensure the communication of operational requirements/ changes and store vision to total store.

Customer Offering

• Understand and respond to local market needs and competition.
• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties.
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff.
• Ensure community presence by working with store management and community partners to host/ support community events.
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit.
• Execute winning conditions as required.

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered.
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained.

Financial

• Participate with local store marketing to identify and capitalize on opportunities within store/ market.
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s.

Personal/ Professional Development

• Thoroughly understand all relevant company programs and attend training as required.
• Maintain knowledge of current industry trends.

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement.

Other Duties

• Order equipment.
• Coordinate maintenance of store equipment and repairs.
• As requested by the company.

What you have to offer

• Above average oral and written communication skills.
• Full knowledge of retail operations and skills throughout the total store.
• Proficient use of the Microsoft Office Suite.
• Working knowledge of SAP.
• High School Diploma.
• Three to five years experience as a Department Manager.

ISA and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. The salary range for this position $90,666.00 - $125,000.00. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process.