Manager, Residential Underwriting

Home Trust Company; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading alternative lender in Canada is seeking a Manager, Residential Underwriting to oversee a team dedicated to mortgage application adjudication. This role requires excellent communication and leadership skills, as well as a strong background in mortgage lending. The ideal candidate will have a degree or diploma in business management or finance and a positive attitude to support the company's inclusive culture. Competitive salary and benefits included.

Benefits

Base salary with yearly incentive performance bonus

Three weeks of vacation

Comprehensive benefits package

Education Assistance program

Qualifications

• Authorized to work in Canada.
• Positive supportive attitude and ability to maintain an inclusive company culture.

Responsibilities

• Lead a team of underwriting professionals ensuring quality mortgage application adjudication.
• Coach and mentor team members to foster development.
• Monitor productivity and workflow for optimal team efficiency.

Skills

Excellent written / verbal communication

Strong interpersonal relationship building

3-5 years leading a team within mortgage lending

Professional maturity

Education

Post-secondary degree or diploma in business management, finance, or related field

Job description

Overview

Join to apply for the Manager, Residential Underwriting role at Home Trust Company in Toronto.

Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Home Trust is a private company.

Benefits

• Base salary, with yearly incentive performance bonus
• Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to statutory holidays
• Comprehensive benefit packages, offered through Manulife
• Group Retirement Savings Plan (GRSP) up to 8% contribution program & employer match
• 1000 Employee Referral Program
• Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks
• Education Assistance program

Responsibilities

The Manager, Residential Underwriting leads a group of underwriting professionals, ensuring adjudication of mortgage applications are in accordance with the 5 C’s (Capacity, Capital, Collateral, Character, Conditions). Assessing risk and ensuring all applications adhere to both quality and service standards remain the overarching focus for this role through coaching and mentoring their respective teams. The role is an important part of the company’s operation and is expected to partner with the business to responsibly grow the company’s portfolio within the context of the business objectives.

• Lead and develop a highly capable and engaged workforce of credit professionals to ensure applications are decided upon within the company’s risk appetite and established service level agreements.
• Regularly coach and develop direct reports and support employee development across the unit / company.
• Meet all financial operating requirements including behaving in a fiscally responsible manner and in compliance with all internal operating control standards.
• Foster a team environment focused on achieving all departmental objectives and goals in support of the business plan.
• Monitor productivity and workflow to ensure optimal team efficiency and quality in adjudicating prospect applications.
• Refine, deliver and promote underwriting processes and best practices in support of a culture of service excellence.
• Appropriate actions post funding review and Loan Review findings at the Underwriter and Mortgage Officer level to ensure effective decision processes are maintained.
• Review, analyze and verify mortgage applications for completeness, accuracy, suitability, and risk to ensure compliance with all aspects of Home Trust Company’s underwriting policies, procedures, and guidelines per delegated authority metrices.
• Adhere to applicable compliance obligations including Privacy, Anti-Money Laundering / Anti-Terrorist Financing, and internal Anti-Fraud Policy requirements.
• File Unusual Transaction Reports as applicable to fulfil individual employee obligations to detect and deter financial crimes activity.
• Maintain consistent, objective and sound risk assessments in a high volume, service-oriented environment.
• Effectively manage Underwriters’ delegated lending authority to ensure authority is consistent with capability and capacity.
• Take a hands-on leadership approach to make prudent credit decisions on complex mortgage files.
• Review and approve loan terms and pricing according to originations’ recommendation to meet the interests of the client and Home Trust’s risk tolerance.
• Ensure team members are adhering to assigned Service Level Agreements for each underwriting and fulfillment process.
• Effectively partner with the Sales Business Development Managers and other Operations groups to ensure a seamless as possible effective and efficient application and funding process.
• Communicates effectively with all internal and external partners and manages escalations as appropriate.
• Adhere to defined Service Level Agreement in acknowledging applications and following up on additional required information.

Qualifications

• Authorized to work in Canada
• Excellent written / verbal communication and professional maturity
• Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
• Strong interpersonal relationship building and listening skills
• 3-5 years leading a team within mortgage lending
• Prerequisite : Maintain a positive supportive attitude, help to maintain an inclusive and supportive company culture!

Job Details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Finance, Other, and Strategy / Planning