Manager, Product Solutions - Cobrands and Fintechs

Mastercard; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A global payments technology company in Toronto seeks a Manager, Product Solutions specializing in Cobrands and Fintechs. This role involves collaborating with customers to develop tailored solutions using Mastercard's extensive product portfolio. The ideal candidate will possess problem-solving skills, a foundational knowledge of the payments ecosystem, and the ability to effectively communicate complex ideas. This position offers a dynamic work environment focused on impactful projects and customer engagement.

Qualifications

• Foundational knowledge of the payments ecosystem and Mastercard's role.
• Demonstrated ability to analyze quantitative and qualitative data.
• Excellent communicator in both written and verbal forms.

Responsibilities

• Act as the resident expert on MasterCard products and solutions.
• Collaborate with account teams to identify customer needs.
• Support RFP responses and thought leadership for key customers.

Skills

Problem-solving

Data analysis

Storytelling

Collaboration

Technical skills

Job description

Job Title:

Manager, Product Solutions - Cobrands and Fintechs

Overview:

Manager, Product Solutions – Cobrands and Fintechs
Overview
Are you curious about how we solve customer needs by leveraging products and services across Mastercard? Are you looking to work across a diverse customer base? Are you the kind of person who likes to be at the center of many different project opportunities? Come join the Customer Solution Center as our newest Solutions Architect supporting volume and revenue-generating opportunities with the Fintech & Digital Partnerships teams.
The Customer Solutions Center sits at the intersection of product, services, marketing and, most importantly, our customers and prospects. We have a front-row seat for how our capabilities are driving impact in the industry. From our core products that are at the heart of everyday commerce to our newest solutions in digital, security, new networks and services, Solutions Architects play a vital role in driving influence and revenue for Mastercard.
As the Manager, Solutions Architect – FinTechs and Digital Partnerships, you will work directly with our customer account management and BD teams to deepen our relationship with new and existing customers by articulating a differentiated “Why Mastercard” story around our products and services. You will support solutioning efforts that leverage the full breadth of the Mastercard toolbox to solve customer pain points or address customer opportunities. You will drive RFPs, pitches, and customer conversations that integrate payment products, digital assets, Data & Services and Cyber & Intelligence solutions into holistic value propositions for customers. You will identify customer needs and map them to Mastercard products and services and support the story-telling process across a diverse set of customers. You will also work on highly visible, strategic projects that will drive long-term, foundational impact on the organization.
About the Role
· Reports to the Director, Solutions Architect, NAM
· Based in Mastercard’s Toronto office
· Aligns across the Customer Account Management and BD teams for Fintech & Digital Partnerships opportunities.
· Acts as the resident expert on MasterCard products, benefits and solutions with a focus on Digital Partnerships and Fintechs
· Collaborates with the account and business development teams to identify customer needs and opportunities; recommends needs-based solutions in coordination with Product, Innovation, Services and Marketing
· Supports (often data-driven) thought leadership around a variety of topics top-of-mind for key customers
· Supports RFP responses for accounts opportunities
· “Rinses and repeats” successful solutions and sales approaches
· Provides informal “voice of the customer” input to inform internal Product, Innovation, Services and Marketing stakeholders
· Is measured by similar KPIs to the account and BD teams: Revenue, GDV, and Share


About You
· A problem solver, keen to understand customer challenges – inquisitive, and able to simplify complexity
· Foundational knowledge of the payments ecosystem, and understand Mastercard’s role in it
· Demonstrated ability to analyze both quantitative and qualitative data, synthesize and connect information and derive meaningful implications and recommendations from data
· General familiarity with the following areas:
• Consumer Products (Consumer Credit, Small Business Credit, Debit)
• Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
• Innovation (Mastercard Labs)
• Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security)
• Marketing (Priceless Platforms)
· Excellent storyteller and communicator both PowerPoint/written form and verbally
· Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed stakeholder groups
· Technical and UX skills are a differentiator but secondary to storytelling skills and the ability to stitch together differentiated “Why Mastercard” propositions
· Demonstrated ability to handle multiple projects at a time and move with speedTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.